I was traveling by car on a business trip between WV and VA and chose to stay at this hotel, as its location provided a convenient rest stop for the weekend.
I had an outstanding guest service experience upon checking in. Having just driven for four hours, I was exhausted and ready for a quick late night dinner. I was greeted at the front desk by Lori who welcomed me with a smile, placed me in a room on a higher floor, and provided me with a printout of local restaurants and attractions. Lori went above and beyond to ensure that my weekend was restful and filled with a couple fun adventures. She should be commended for her exceptional service and attention to detail.
I can honestly say that her service made my stay a pleasant experience. I look forward to returning to this hotel again next fall.
- Official Description (provided by the hotel):
- The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Roanoke Hotel Roanoke