We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Truly First Class” 5 of 5 stars
Review of Sheraton Roanoke Hotel and Conference Center

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Sheraton Roanoke Hotel and Conference Center to your Saves list
Sheraton Roanoke Hotel and Conference Center
3.5 of 5 Hotel   |   2801 Hershberger Road, Roanoke, VA 24017   |  
Hotel amenities
Ranked #11 of 38 Hotels in Roanoke
Certificate of Excellence 2014
New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Truly First Class”
5 of 5 stars Reviewed May 7, 2012

All hotel ammenities rank "first class"....from Shula's restaurant to beautifully manicured grounds. Fast, efficient room service and clean, well appointed accommodations. Professionalism of all hotel staff reflects a well managed property.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg H, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, May 9, 2012
Dear Doogee,
I was pleased to read your positive comments regarding your latest visit here at the Sheraton Roanoke. We are very proud of our new Shula's restaurant as well as our beautiful hotel grounds which give our property a resort feel. I hope on your next visit through the Roanoke Valley, you will once again choose the Sheraton.
Sincerely,
Greg Hargrave
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

463 reviews from our community

Traveler rating
    203
    165
    59
    16
    20
See reviews for
125
111
30
119
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Maryland
Top Contributor
80 reviews 80 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 30, 2012

I only stayed overnight on a trip down to North Carolina. I found this hotel to be in a great location, not directly off Rt 81, but not to far off 81 either. Had a great nights sleep then was back on the road the next morning. I didn't get to use any of the amenities, but there was an indoor and outdoor pool that looked nice. I would definitely stay here again.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg H, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, May 3, 2012
Dear BarbaraK10,
Thank you for taking the time to responed to TripAdvisor. I'm pleased to read you chose us as a stop over on your way to North Carolina. Hopefully, on your next trip you can stay a little longer and enjoy one of our two swimming pools.
Thank you again for choosing the Sheraton Roanoke Hotel and Conference Center.
Sincerely,
Greg Hargrave
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond
Top Contributor
65 reviews 65 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 27, 2012 via mobile

Plenty to do and too were great. Service is 4 stars.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg H, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, May 3, 2012
Dear Mike L,
Thank you for giving us a positive review in regards to your stay. I'm pleased to here you felt it was Four Star.
Sincerely,
Greg Hargrave
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hickory
1 review
4 of 5 stars Reviewed April 21, 2012

i enjoyed my stay.There were missing cuple things in the room.

Room Tip: no microwives in the room.excellant service by Xavier Fox bus driver of the hotel.
See more room tips
  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg H, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, April 23, 2012
Dear Adelina B,
Thank you for choosing the Sheraton Roanoke while you were in town. I have made note of the microwave in rooms. However, we do have on request. Mr. Fox is indeed a pleasure to have driving our shuttle as you can attest.
I hope on your next visit to the Roanoke Valley, you will once again choose the Sheraton.
Sincerely,
Greg Hargrave
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed April 18, 2012

First off I would like to say that I am a die hard Marriott fan, I worked for Marriott in two positions over a 10 year span and stay with them although I am no longer an employee. I had tickets to a show in Roanoke and read the various reviews on tripadvisor and I decided to give Sheraton a shot although I have never stayed at the brand before. Boy am I sorry that this was my first stay in a Sheraton and I loved every minute of my stay. I love Marriott but Sheraton may steal me away :)

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg H, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, April 20, 2012
Dear desy,
I was pleased to read we were able to convert a loyal Marriott fan to our property. And was also pleased to read we met all your expectations. I hope on your next visit to Roanoke, you will once again stay here at the Sheraton. Thank you for giving us a try.
Sincerely,
Greg Hargrave
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
2 reviews
5 of 5 stars Reviewed April 16, 2012

Enjoyed our 2 night stay April 2012.
The hotel is clean, pretty and has very nice grounds for walking and relaxing with large shady trees surrounding the property, including park benches and picnic tables. Lower level rooms have sliding glass doors that actually open for Fresh air.
Also has cute little bridge to walk across with fish below that you can pay 25 cents to feed them : )
Great place to stay and worth the $$

JD& Dlo..

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg H, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, April 20, 2012
Dear Dio M,
Thank you for your post on TripAdvisor regarding your two night stay. We are very proud of our grounds, and continue with upgrades for a more park like setting. We find the lower level rooms with outside access to the grounds make great pet rooms, as it gives them easy access for dog walking.
I hope on your next visit to the Roanoke Valley, you will once again chose the Sheraton Roanoke Hotel and Conference Center as your place to stay.
Sincerely,
Greg Hargrave
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manassas, Virginia
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 12, 2012

Wonderfully clean. The staff was very friendly. The indoor pool is a nice amenity after shopping all day. Close to Farmers Market in old town and the Taubaum Museum.

The beds were super comfy!

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg H, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, April 14, 2012
Dear Virginiatrish,
Thank you for taking the time to post on TripAdvisor concerning your stay here at the Sheraton. I am always pleased to hear when someone comments on how friendly the staff is. I also was happy to hear how much you enjoyed our indoor pool. For us, it's nice to have both an indoor and outdoor pool were one can decide depending on the weather. I hope that on your next trip through the Roanoke Valley, you will once again choose the Sheraton for your stay.
Sincerely,
Greg Hargrave
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sheraton Roanoke Hotel and Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Roanoke Hotel and Conference Center

Address: 2801 Hershberger Road, Roanoke, VA 24017
Location: United States > Virginia > Roanoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Roanoke
#8 Romantic Hotel in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Roanoke Hotel and Conference Center 3.5*
Number of rooms: 320
Official Description (provided by the hotel):
The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, Starwood, Orbitz, Cheap Tickets, Odigeo, Hotwire and Hotels.com so you can book your Sheraton Roanoke Hotel and Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Roanoke Hotel Roanoke

Owners: What's your side of the story?

If you own or manage Sheraton Roanoke Hotel and Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.