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“Good value.” 4 of 5 stars
Review of Econo Lodge Civic Center

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Econo Lodge Civic Center
1.5 of 5 Motel   |   308 Orange Avenue NE, Roanoke, VA 24016   |  
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Ranked #10 of 37 hotels in Roanoke
Knoxville, Tennessee, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Good value.”
4 of 5 stars Reviewed April 30, 2014

My family and I recently stayed at the Econo Lodge while visiting friends in Virginia. The rooms are in the process of being updated. Ours was clean and comfortable enough for the price I paid. The management was very friendly and informed me of the renovations still scheduled to be done. This is my second stay at an Econo Lodge and for the money they are fast becoming favorites of mine. I had zero issues with this Econo Lodge and would definitely stay here again if coming back to the area.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review, May 1, 2014
Dear Guest,

Thank you for taking the time to complete a review regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It was an absolute pleasure to have to as a guest.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Bhavik Patel
General Manager
Econo Lodge Civic Center
(540) 343-2413
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

70 people have reviewed this hotel

Traveler rating
    34
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    11
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See reviews for
17
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8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Maryville, Tennessee
1 review
4 of 5 stars Reviewed April 17, 2014 via mobile

We stayed here for three nights in April. The hotel manager is very friendly and was very helpful in giving us ideas of things to do around the city. The hotel is very close to downtown. The showers were nice and the rooms very clean. It is a great value for the price!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review, April 18, 2014
Dear Guest,

Thank you for taking the time to complete a review regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It was an absolute pleasure to have to as a guest.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Bhavik Patel
General Manager
Econo Lodge Civic Center
(540) 343-2413
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuart, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2014

I had a 3 day conference in Roanoke. This motel was a great place at an affordable price. Nice room....loved the new shower! The owner was very accomadating and friendly. I plan to stay here again when I have business in the area....and will tell my friends about this great value.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review, March 25, 2014
Dear Guest,

Thank you for taking the time to complete a review regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We are glad that you enjoyed the new shower. It is always a pleasure to receive positive feedback. It was an absolute pleasure to have to as a guest.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Bhavik Patel
General Manager
Econo Lodge Civic Center
(540) 343-2413
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hope, Rhode Island
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 20, 2014

My husband and I just returned home from our visit in Roanoke. We were really pleased with this hotel. The value for the room and especially the gracious staff, was much more than expected. We were made to feel so welcomed and they were extremely accommodating. The room and bathroom were newly renovated and clean. Bed was comfy too. There was a refrigerator and microwave in the room. I also loved the sink and vanity outside the bathroom so that one person could get ready while another was in the shower. Big plus for us. It is centrally located near the highway. Room was quiet and peaceful,.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review, March 22, 2014
Dear Guest,

Thank you for taking the time to complete a review regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. It was an absolute pleasure to have to as a guest.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Bhavik Patel
General Manager
Econo Lodge Civic Center
(540) 343-2413
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 17, 2014

This is a relatively inexpensive motel off the main lodging campus near the interstate. This puts it very close indeed to the downtown area with its wonderful array of restaurants, the fabulous art museum, and other attractions. The proprietor is extraordinarily interested in providing good value for his guests and we were, indeed, satisfied by our stay. Highly recommended for people who need a good place to rest in their travels.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review, March 18, 2014
Dear Guest,

I want to thank you for writing a review about your recent stay with us. It is a great pleasure to hear that we could make your stay enjoyable.

Thank you for your kind word. We work very hard to keep the rooms clean and friendly. It is great to hear that you have enjoyed the customer service we strive to provide to each guest. We are conveniently located only one mile from Roanoke downtown. We are merely a few blocks away from I-581.

We really appreciate you taking the time to let us know we're doing something right. Have a safe and enjoyable rest of the trip! We look forward to serving you in the future.

Sincerely,

Bhavik Patel
General Manager
Econo Lodge Civic Center
(540) 343-2413
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 13, 2014

We had a nice time here. Generous room. Very clean. Bed was large and very comfortable. Quiet, efficient heating. Owners really helpful. Excellent value for money- it was in some aspects better than places that cost twice as much.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review, March 14, 2014
Dear Guest,

I want to thank you for writing a review about your recent stay with us. It is a great pleasure to hear that we could make your stay enjoyable.

Thank you for your kind word. We work very hard to keep the rooms clean and friendly. It is great to hear that you have enjoyed the customer service we strive to provide to each guest.

We really appreciate you taking the time to let us know we're doing something right. Have a safe and enjoyable rest of the trip! We look forward to serving you in the future.

Sincerely,

Bhavik Patel
General Manager
Econo Lodge Civic Center
(540) 343-2413
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilton, California
Top Contributor
690 reviews 690 reviews
152 hotel reviews
Reviews in 290 cities Reviews in 290 cities
396 helpful votes 396 helpful votes
5 of 5 stars Reviewed March 11, 2014

The owner, Bhavick Patel, started with a new roof, energy efficient lighting, stopped the water drips, changed the shower curtains to the newer rounded style and raised the shower heads ( a big plus for my 6'3" Vern). He stayed in various rooms around the facility and is working on whatever he can as he can. Now one side of the building is the smoking side and the other side is non-smoking. We spoke with him at length and he was a very caring and genuinely hospitable soul. We enjoyed our room and my only comment to him was a towel holder was loose, and he told me of his plans to address that throughout. He's offering his rooms at a very fair price and I would recommend this property to anyone.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review, March 14, 2014
Dear Guest,

Thank you for taking the time to complete a review regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. It was an absolute pleasure to have to as a guest.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Bhavik Patel
General Manager
Econo Lodge Civic Center
(540) 343-2413
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Econo Lodge Civic Center

Address: 308 Orange Avenue NE, Roanoke, VA 24016
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#3 Best Value Hotel in Roanoke
#10 Business Hotel in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Econo Lodge Civic Center 1.5*
Reservation Options:
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Also Known As:
Econo Lodge Roanoke
Roanoke Econo Lodge

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