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“Great stay” 4 of 5 stars
Review of Econo Lodge Civic Center

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Econo Lodge Civic Center
1.5 of 5 Motel   |   308 Orange Avenue NE, Roanoke, VA 24016   |  
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Ranked #10 of 37 Hotels in Roanoke
Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
“Great stay”
4 of 5 stars Reviewed August 6, 2013

The owners are so friendly and helpful, the room was clean and comfortable, the price is very affordable, and it's within walking distance to downtown. We stayed here because we wanted to be close enough to downtown to not have to drive and it was the cheapest hotel in the area. We were so pleasantly surprised, though, that it was also even nicer than the more expensive and further away hotel we had stayed in the previous two nights. Great value and a very pleasant stay!

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review, August 7, 2013
Dear Guest,

Thank you for taking the time to write a review regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Bhavik Patel
General Manager
Econo Lodge Civic Center
(540) 343-2413
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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76 reviews from our community

Traveler rating
    36
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    11
    3
    3
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Westport, CT
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 1, 2013

my husband and i were traveling from asheville to washington dc, and needed a place to overnight. nothing luxurious or fancy, just a place to sleep overnight...and the EconoLodge fit the bill. a nice king size bed with a couch and coffee table for the dominos pizza (which delivers right to your room). shampoo , conditioners, coffee maker and fridge....all very clean and a very comfortable bed
but it was the staff that EXCELLED. particularly when i didn't bring my hair dryer, the wonderful woman at the front desk lent me one. when our car wouldn't start (we left the blinker on overnight??), the man at the front desk jUMPSTARTED us...
you will feel comfortable staying here overnight

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review, August 2, 2013
Dear Guest,

Thank you for taking the time to complete a review regarding your recent stay at our hotel. It was a pleasure having you as a guest. We cannot wait to have you again!

Sincerely,

Bhavik Patel
General Manager
Econo Lodge Civic Center
(540) 343-2413
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 26, 2013 via mobile

its clean, the staff was nice and kind. the rooms are big as usual, sofa, tv, clean bathroom, micro and fridge.
u have to take the car to go downtown which we didnt like,cause we like to walk. but theres a public parking, quiet cheap.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review, July 28, 2013
Dear Guest,

Thank you for taking the time to write a review on your recent stay at our hotel. It is the positive word of mouth from one guest to another that is helping our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

In the past couple of months, we have replaced 15% of the fridge and microwave, 10% of the AC, 100% of the carpet in the rooms were cleaned by Stanley Steemers. We are also installing curved shower bar in every room.

It would be a pleasure to have you as a guest again!

Sincerely,

Bhavik Patel
General Manager
Econo Lodge Civic Center
(540) 343-2413
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 17, 2013

And I was glad that I did. I was impressed by the delightful staff. Parking was easy. Beds comfy. Could have used a little tlc though as part of the bottom headboard was broken. But all in all I would have to say nicely done for the price.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review, June 26, 2013
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Bhavik Patel
General Manager
Econo Lodge Civic Center
(540) 343-2413
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Top Contributor
293 reviews 293 reviews
90 hotel reviews
Reviews in 117 cities Reviews in 117 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed June 17, 2013

In town for a concert and stayed one night. Civic center is directly across the street. Room was alright, had most everything you need for the night. There was no clock in the room and no hair dryer. A clock would have been nice. Rug needs to be cleaned, it leave your feet dirty enough to leave footprints in the shower. Check in was quick and easy. The desk clerk was friendly and informative about the area. I would have no problem staying here again.

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review, June 18, 2013
June 18, 2013
Dear Adam,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

The ownership of the Econo Lodge Civic Center has changed recently. We are working very hard to improve the quality of the hotel and therefore quality of the stay for your guest.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Bhavik Patel
General Manager
Econo Lodge Civic Center
(540) 343-2413
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisburg, N.C.
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 30, 2013

Once again I was traveling for work in Virginia. (See Profile) I decided to stay at the Econo Lodge on Orange Ave. in Roanoke. There was a good group of couples staying the night I was there (May 29th), as well as some folks who appeared to be working like me. The room was clean and did not have an odor other than what your typical motel room has. There was plenty of hot water and the TV and Wifi worked without any issues. The bed in this room was very comfortable and I slept all night without any interuptions. The area of town may have been a little sketchy, as I walked a couple of miles up Orange Ave., and it was a little run down, however the motel is right on the interstate near the convention center. All in all, my bill was a little over $56.00, which I would rate as a good value compared with other inns of similar type and location. I would stay there again with no hesitance.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhavik P, General Manager at Econo Lodge Civic Center, responded to this review, June 3, 2013
Dear Kerry,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

The ownership of the Econo Lodge Civic Center has changed recently. We are working very hard to improve the quality of the hotel and therefore quality of the stay for your guest.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Bhavik Patel
General Manager
Econo Lodge Civic Center
(540) 343-2413
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Civic Center

Address: 308 Orange Avenue NE, Roanoke, VA 24016
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#3 Best Value Hotel in Roanoke
#9 Business Hotel in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Econo Lodge Civic Center 1.5*
Reservation Options:
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Also Known As:
Econo Lodge Roanoke
Roanoke Econo Lodge

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