Exterior was nice, parking lot picked up, nice landscape, convenient area. Those were the positives.
Room was in disrepair, lights no bulbs, strong odor, flies and small gnats. Siverware drawer was dirty, refrigerator was dirty, counter top heavily marred and burned. Microwave didn't function well, one stove burner was so out of position it couldn't be used. It isn't that it is an older facility, just one that is not maintained and it appears that no one cares that it is a very poor representation of the Extended Stay brand.
In speaking with other guests, it was not just our room that was in this condition.
The desk staff were pleasant and efficient at check in.
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- Also Known As:
- Extended Stay Roanoke
- Roanoke Extended Stay