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“Ugh” 1 of 5 stars
Review of Airport Plaza Hotel

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Airport Plaza Hotel
1.5 of 5 Motel   |   3695 Thirlane Road NW, I-581 at Exit 3-E, Roanoke, VA 24019   |  
Hotel amenities
Ranked #34 of 38 Hotels in Roanoke
Lewisburg
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Ugh”
1 of 5 stars Reviewed April 22, 2014

This has to be, undoubtedly, the nastiest hotel I've ever stayed in. Hustled by a panhandler upon arrival, lobby smelled like a scummy pawn shop, the room looked like a crime scene. I slept atop a "bath towel" (aka rag) the whole night. Room smelled musty and like smoke. Bathroom had a leaky toilet. We cancelled our second night's reservation and booked the nearby Howard Johnson.

Stayed May 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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37 reviews from our community

Traveler rating
    1
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    4
    6
    24
See reviews for
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Stanley
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 13, 2014 via mobile

I can't believe we payed the money to stay here to have to be my own maid changing my own beds and rented a rollaway...had to go back to office to get linens for that. None of the laundry is clean the law there all the time we were visited by them but had wrong room how rude. Elavators worked when they wanted them too. I will never stay here again...

  • Stayed April 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Virginia
1 review
1 of 5 stars Reviewed February 16, 2014

I would rather sleep in the snow. I took nfl ion at the room n I was gone...all the below reviews were TRUE stayfar far away........This hotel deserves no stars ... It needs to be shut down...,,,,,,,,,,!,,,,,,,

Room Tip: Look for a three star or higher...
See more room tips
  • Stayed February 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 21, 2014

Most staff members were rude, some were nice. The hotel had bugs roaches, spiders, bed bugs, and stink bugs. Some rooms didn't have a clock. Sometimes there was no one at the desk. Breakfast could have been better. Place is falling apart and should be shutdown. A health inspector should visit the place. It is filthy and disappointing. Pipe burst in a room and furnace caught on fire. People could rent rooms per hour. Manager walks in your room while your in it and is rude. They turn people away based on appearance.

  • Stayed December 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 5, 2013

This is the worse hotel I have ever seen. We booked online. When we got there and saw the staff and visitors we were afraid for our life. Very shady!!! We got back in the car, locked the doors, and got out of there as fast as we could.

  • Stayed October 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virginia
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 4, 2013

Stay in your car! Horrible---Drug infested, bug infested, dirty! Would rather not sleep than stay at this dump. Cops were there on several occasions and we heard a lot of noise from several rooms with strange people coming in and out all night. They would have to pay me to come to this place again and a lot of money at that. They probably rent these atrocious rooms by the hour but I did not check on that. STAY AWAY!

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke
1 review
1 of 5 stars Reviewed August 30, 2013

There was no one at the counter when I checked in and the bell to ring was far out of reach so I had to yell "Hello?" The hallways were filthy and the walls disgusting.. There were bugs (I think cockroaches) in my room!! I can't believe this place is in business. It surely would not pass a health inspection!

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Easytobook.com

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Additional Information about Airport Plaza Hotel

Address: 3695 Thirlane Road NW, I-581 at Exit 3-E, Roanoke, VA 24019
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 38 Hotels in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Airport Plaza Hotel 1.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Howard Johnson Roanoke

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