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“Not the worst place ever” 2 of 5 stars
Review of Airport Plaza Hotel

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Airport Plaza Hotel
1.5 of 5 Motel   |   3695 Thirlane Road NW, I-581 at Exit 3-E, Roanoke, VA 24019   |  
Hotel amenities
Ranked #34 of 37 hotels in Roanoke
Richmond, KY
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
“Not the worst place ever”
2 of 5 stars Reviewed December 26, 2012 via mobile

So this place has interior rooms which are clean. My partner and I got to see two rooms because we had booked a king online and were initially given room keys for two doubles. The amenities are minimal. Tissues box but no tissues. One of two bars of soft was shattered and they happily gave us a second one. The attendant was somewhat asleep when we came in. Nice guy and amenable though. Place felt very safe and parking lot had lots of light. Windows nice sized. Big big rooms. Got what we paid for. No complaints because of that. Perfect for an unplanned stop at night.

Stayed December 2012, traveled with family
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38 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Roanoke, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 2, 2012

Oh my God! This has to be the nastiest hotel I have ever seen. And shady also. The carpets in the hallway have never been vaccumed. The bathroom was Filthy and due to a power outages this was the ONLY room left in the valley and surrounding area when I booked. I went and bought bleach and cleaning products to clean the room. The bathtub had brown dirt in it (washed away with bleach) the toilet had pee under the seat (I kid you not) and there was hair on the bathroom floor. I was terrified I would catch something! I had nothing to clean the NASTY FILTHY carpet and the beds?? OH MY the mattresses were STAINED with something (Im guessing pee) the plastic bottom mattress cover was ripped on both beds and falling off, the sheets were dingy, the pillows were stained, the towels in the bathroom where brown (suppose to be white) the man (Mr. bill) checking me in looked like he had just cleaned a cow pasture. I'm not sure where the other people who reviewed this hotel live but this was by far the nastiest place I have ever seen. In the future I will pitch a tent in the woods before I EVER stay here again. The girl sitting at the phone was polite and sweet but I cannot stress enough how NASTY this place is.

Room Tip: Don't book at this hotel and you should have a happy trip
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  • Stayed June 2012, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruckersville, Virginia
Top Contributor
60 reviews 60 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed June 4, 2012

Hotel is older and has a transient population. Bed was clean and comfortable. 'Bathroom was clean. Some furniture was in need of repair.Breakfast was ok but limited. I would not stay here with wife nor children. Was told by long term guests that hotel offered weekly rates.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 21, 2012

The hotel is an older hotel but it was clean and the staff was really friendly. They helped with anything we needed and provided any extras. I was hesitant because of other reviews that I had read but my experience was not bad and the staff were never rude.

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cincinnati, Ohio, United States
1 review
3 of 5 stars Reviewed April 2, 2012

I had stayed here back in July of 2011 and the place was undergoing some upgrading and repairs. I believed that it was a great place for the money and was within short distance from shopping malls, restauraunts, and activities. I just stayed at the motel again with some friends and seen some changes that had been made. The rooms seemed to be cleaner and accomodations were newer or repaired so they would be dependable. I also noticed that both elevators were working properly and I was able to access the computers available with out waiting long time. The overhaul experience was 7 times greater than my last stay in July 2011 and I will recommend if you want the best value for your budget, this is your place.

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Browns Mills, New Jersey
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed February 7, 2012

I booked my room off of an internet deal at a good price. But after two days of not having my room cleaned, and two days of complaining I got into an arguement (who I later found out was the owner of the hotel). He told me "you no pay full price, you no get full service". I was furious, with the way he treated me.

  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 18, 2011

Its ok motel with basic amenities. Price was very attractive but not the neighborhood. Its OK for one night stay if you are single and you don't bother about neighborhood.

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Airport Plaza Hotel

Address: 3695 Thirlane Road NW, I-581 at Exit 3-E, Roanoke, VA 24019
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 37 hotels in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Airport Plaza Hotel 1.5*
Reservation Options:
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Also Known As:
Howard Johnson Roanoke

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