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“Great hotel!” 5 of 5 stars
Review of Holiday Inn Express Roanoke-Civic Center

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Holiday Inn Express Roanoke-Civic Center
2.5 of 5 Motel   |   815 Gainsboro Rd, Roanoke, VA 24016   |  
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Ranked #9 of 38 Hotels in Roanoke
1 review
“Great hotel!”
5 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel. We stayed here during Christmas while visiting my grandparents. The staff is wonderful! They made us feel so welcome and appreciated. The hotel is very nice and clean. I will always use this hotel during our family visits! Keep up the good work!

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 reviews from our community

Traveler rating
    9
    4
    2
    0
    0
See reviews for
4
6
Solo
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3
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Merrimack, New Hampshire
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel 12/27-12/28/2014. Room was very Clean and comfortable. There is a nice breakfast with numerous selections for all dietary needs and a friendly staff. Did not get to use facilities on this brief visit. Recommend to all, families, couples and retirees.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Key Largo, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 weeks ago

The best hotel I've ever stayed at! Because of the great breakfast, amazing service, and great front desk people and housekeepers. It's always so clean. They have just finished a big renovation and it is beautiful!! I always stay at Holiday Inn Express Roanoke and it's always a great experience!

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mebane, North Carolina
1 review
5 of 5 stars Reviewed December 20, 2014

If you are attending an event at Berglund Center, this is the hotel for you! An easy and quick (about 10 minutes door-to-door) walk away. Staff is attentive and friendly. Same complaint as every other hotel these days, not near enough plugs anywhere.

Room Tip: Probably want to ask for the side of the hotel AWAY from the exit ramp to the highway. Though I did...
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed December 19, 2014 via mobile

The staff was super friendly and helpful. The room was clean and what you'd expect from a Holiday Inn Express. The location is great if you're going to an event at the Berglund Center. My wife and I walked to a concert and back. Much better than having to deal with parking and traffic.

  • Stayed December 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leesburg, Virginia
1 review
4 of 5 stars Reviewed December 1, 2014

This is the second time in three months we have stayed at this Holiday Inn Express and the same front desk clerk was there both times. I find the customer servicen 5 star, the hotel itself is nice and clean. The breakfast could be a little better and the cold sausage was a bit concerning but overall I would highly reccomend this place. The staff make the experience extra special and sjhould be commended for their work ethic.

Room Tip: Higher floors have less noise
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  • Stayed November 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-Express-Roanoke, General Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review, December 3, 2014
Thank you so much for the review! We strive to offer the best service we can at Holiday Inn Express Roanoke Civic Center. That's what makes us stand out from the crowd! We want to make all of our guests feel at home while they are at our hotel.

Damini, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stephens City, Virginia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 9, 2014

This is my second time staying here. The hotel is nice and the room was clean.
The breakfast was buffet. It included the following:
Cinnamon biscuits, four kinds of oatmeal, four kinds of dry cereal, sausage gravy and biscuits, egg omelets with salsa in the fold, bananas, apples, milk, coffee, tea, orange juice, apple juice, water, bread for toast with four kinds of jelly. That is all I can remember.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HI-Express-Roanoke, General Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review, December 3, 2014
Thanks so much for the review! I'm glad you enjoyed your stay at our hotel. And of course breakfast! Breakfast is the most important meal of the day!

Damini, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Roanoke-Civic Center

Address: 815 Gainsboro Rd, Roanoke, VA 24016
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Roanoke-Civic Center 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express- Roanoke Civic Center. We are conveniently located on the edge of Historic Downtown Roanoke, within two miles of the Center in the Square and the Farmer's Market. Located only 1 block from the Raonke Civic Center, five minutes from the airport, and five minutes from Valley View Mall. Several restaurants within close driving distance. 13.3% Tax rate. ... more   less 
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Also Known As:
Holiday Inn Express Roanoke-Civic Hotel Roanoke
Holiday Inn Roanoke
Roanoke Holiday Inn

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