I stayed at this hotel for two nights during the Virginia Bar Exam. I was anxious about the commute into downtown, but it was very easy and only took about 10 minutes -- traffic moved well and everything.
The hotel itself was quite pleasant. When I checked in, I was initially dismayed to learn that they did not have any king bed rooms available as I had booked (despite checking in at 3:30 pm) -- however, the front desk person immediately offered me a rate discount to make up for giving me a two double bed room instead. I was very pleased and also very surprised by their willingness to try to make things right -- in other hotels where this problem has occurred, I got mostly a shrug of the shoulders and an "oh well." A few minutes after reaching my room, that same front desk person called me -- I had mentioned that I was taking the bar exam, and he realized he had put me in a room nearby a middle school sports team. He offered to move me to a different floor away from them so that they would not interfere with my ability to sleep or study. I was extremely impressed by his thoughtfulness and initiative of offering to move me after check-in.
Room was clean and comfortable. This Hampton Inn has upgraded their beds from the traditional polyester bedcovers to nice cotton duvets and throw pillows. My only complaint with the room was the air conditioner -- while effective in cooling the room, there was no way to make it so that the fan ran continuously. Instead, the air conditioner switched on and off every so often, which bothered me as I was trying to fall asleep (once I fell asleep, however, it did not wake me up).
Breakfast was fine. Good selection of breads, pastries, cereals, and fruit. Also a hot option every day -- the french toast was tasty, but the eggs were not that great. Go for the biscuits and gravy instead.
In any case, I enjoyed my stay at this hotel and was extremely impressed by the staff. Would recommend.
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- Also Known As:
- Hampton Inn Roanoke / Hollins / i-81 Hotel Roanoke
- Roanoke Hampton Inn