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“Great Price and Nice Staff” 4 of 5 stars
Review of Hampton Inn Roanoke / Hollins / I-81

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Hampton Inn Roanoke / Hollins / I-81
2.5 of 5 Hotel   |   7922 Plantation Rd., Roanoke, VA 24019   |  
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Ranked #17 of 37 hotels in Roanoke
Birmingham, Alabama
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
“Great Price and Nice Staff”
4 of 5 stars Reviewed November 15, 2008

I have just returned from a 6 night stay at this Hampton Inn. The hotel is clean and the staff is very helpful and courteous. They allowed for me to be able to ship my packages directly to my hotel before my arrival.

On my final night at the hotel, the smoke detector in my room began to beep to signify a low battery. The sound was extremely high pitched and since I was at the hotel on business, quiteness is of prime concern to me. I notified the front desk and they promptly sent someone over to change the battery. Unfortunately, the unti was too high up on the wall to reach without a ladder. The hotel staff was not properly equipped to fix the issue without the assistance of maintenance. The manager on duty upgraded me to a suite in an effort to make things easier on me. I was impressed at the level of serivice I received at such a small chain hotel.

They are very few restaurants in this area, but there are quite a few pizza places and chinese restaurants that deliver. There is a local restaurant and bakery about a mile away where I ate several times during my stay. There is a charming "downtown" area and shopping mall about 10 - 15 minutes away from the hotel with many chain restaurants as well as "Roanoke Originals"
.
Overall I this was a pleasant stay and I am extremely fussy! I recommend this hotel to any traveler who needs proximity to Hollins University and who may desire to be "away from it all".

  • Liked — I liked appreciated the fact that the hotel offers free wireless access.
  • Disliked — The beds were not especially comfortable.
  • Stayed November 2008, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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186 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
batesville indiana
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
Reviews in 37 cities Reviews in 37 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed June 14, 2008

This stay was OK but not what we expect and usually get at a Hampton. The staff was efficient but the room had small problems. Bathroom door not hung properly, lock difficult to deal with, noisy AC, and poor TV. The room was not terribly clean with cob webs on ceiling and accumulated dirt in corners. We would probably look elsewhere on next visit to area.

  • Stayed June 2008, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Top Contributor
416 reviews 416 reviews
299 hotel reviews
Reviews in 264 cities Reviews in 264 cities
181 helpful votes 181 helpful votes
4 of 5 stars Reviewed January 14, 2008

Unusual for a Hampton as it was a motel rather than hotel. Clerk at checkin was very nice. Rooms were a good size and had fridge and microwave. Bathroom had bath and separate shower which was great. Breakfast was served in the lobby.

  • Liked — Rooms having walk in shower
  • Stayed December 2007, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Knoxville, TN
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 31, 2007

Overall this was a nice, clean hotel. It was a bit overpriced. We voluntarily paid a little more for the indoor pool. That was the problem. The pool was too cold to be comfortable. The air temp was about normal room temp, which is too cold for a pool area. The concrete was like ice. The water temp was worse. It was painfully cold. Our kids' lips literally turned blue in the five minutes we were in the water.

  • Liked — convenient location to I-81
  • Disliked — cold indoor pool
  • Stayed December 2007, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Nashville
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 4, 2007

My family and I stayed here on our way to Richmond and I have to say that this was the best hotel of the entire trip. The room was very clean and comfortable. It had a desk, nice chair and ottoman and a pretty comfortable bed. It had inside hallways and nice-sized bathrooms. I have a 3 month old so I tend to be very picky when it comes to hotels but I was extremely comfortable here. The only reason that I am ranking them "above average" instead of "excellent" is simply because at times the staff at the front desk would take a while to get to you. I myself had to wait for a few minutes on someone to assist me (they were in the back somewhere) and I also viewed another customer waiting at the front desk for someone to assist him. However, I would definitely recommend this hotel to family and friends.

  • Stayed October 2007, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Houston, Texas
Top Contributor
169 reviews 169 reviews
117 hotel reviews
Reviews in 122 cities Reviews in 122 cities
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed October 26, 2007

In a quiet location. Our King rm had easy chair & ottoman, floor lamp, work desk with creaky straight back chair, poor TV reception, peeling wallpaper in corner of room and in the bathroom. Good quiet A/C. Exercise room had 2 poor treadmills.

  • Liked — quiet location
  • Disliked — TV reception, creaky chair, peeling wallpaper, lousy treadmills
  • Stayed October 2007, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
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Coral Springs, Florida
Top Contributor
68 reviews 68 reviews
54 hotel reviews
Reviews in 45 cities Reviews in 45 cities
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed October 6, 2007

The positive aspects of this hotel are its close location to both I-81 and Roanoke and the refrigerator and microwave in the room which helps me save money on business trips. The room was clean, the bed was very comfortable, and the Hilton style curved shower rod that keeps the curtain from flapping against me is always appreciated. This property appears to be converted from a Holiday inn. All of the rooms that I saw were outside access but that is actually a plus as far as I am concerned. You can park very close to your door and not have to walk up and down interior corridors weaving around cleaning personnel and room service trays. The bed linens are clean as are the towels and wash cloths but those appear to be handed down from other Hilton properties and washed often enough for the tags to have faded indicating how often they have been used. The in-room wireless Internet is free and VERY fast. I will stay here every time I visit Roanoke as it is much nicer than the other Roanoke hotel properties. The worst part about the room is the air conditioner. It works very well but does not have a selector switch that allows the fan to keep air moving in the room with the AC off. You either get AC or you get nothing and the AC is right next to the table where you work so desk top workers freeze while others in the room feel comfortable.

  • Liked — Price, Refrigerator & Microwave, Location
  • Disliked — Air Conditioning
  • Stayed October 2007, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Roanoke / Hollins / I-81

Address: 7922 Plantation Rd., Roanoke, VA 24019
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 37 hotels in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Roanoke / Hollins / I-81 2.5*
Reservation Options:
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Also Known As:
Hampton Inn Roanoke / Hollins / i-81 Hotel Roanoke
Roanoke Hampton Inn

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