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“Filthy bathroom and carpeting” 2 of 5 stars
Review of Hampton Inn Roanoke / Hollins / I-81

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Hampton Inn Roanoke / Hollins / I-81
2.5 of 5 Hotel   |   7922 Plantation Rd., Roanoke, VA 24019   |  
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Ranked #18 of 38 Hotels in Roanoke
Bradenton FL, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Filthy bathroom and carpeting”
2 of 5 stars Reviewed October 6, 2013

We accepted the only room available on our trip. The bathroom floor and shower area were filthy and the carpet in the suite was dirty. We complained to the management and they reduced our bill 50%. Room should have been fully refunded based on the conditions. We will continue to use Hampton Inns but not at this location.

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

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239 reviews from our community

Traveler rating
    66
    78
    51
    33
    11
See reviews for
91
74
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40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Any
English first
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 6, 2013 via mobile

My wife and I stayed here on our way to Tennessee for vacation. As a member of Hilton Honors, I am used to a certain standard of quality from Hampton Inns and this one is not up to it. The sink in our bathroom was cracked and the decor in the room (room 228) looked like it had seen better days. The room needs a complete make over. A traveler would be better off staying at another of the many hotels off I-81 in areas like Harrisonburg or Staunton which are nearby. We will pass on this Hampton Inn on our way back from Tennessee.

Stayed October 2013, traveled as a couple
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Manhattan Beach, California
Top Contributor
92 reviews 92 reviews
90 hotel reviews
Reviews in 73 cities Reviews in 73 cities
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed September 29, 2013

Stayed at the HIR for one night for a business meeting. The hotel is conveniently located off the 81 and is in a quiet area. Check in was not a problem and staff was friendly. The room was comfortable and the bathroom was appropriately sized as well. Bed was comfortable for a good night's rest. The room was quiet and everything was functional in the room. While the hotel is a little older than some of its compatriots, I did not notice any dirty carpets or other evidence of dingy upkeep. Didnt use the fitness room or the pool.
The only issue that prevented me from giving a higher rating was, that there was cigarette smoke in the hallways on the 3rd floor, although I could not smell it in my room.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Abingdon, Virginia
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 25, 2013

I am a loyal Hampton Inn customer, use it exclusively when I travel on business (2 weeks a month). This Hampton was old and dirty. I just couldn't get past the dirty, stained carpets. It appeared they hadn't been cleaned in a long, long time. The bed mattress was pretty bad as well. I was in a King Bed and one side was lower than the other, so I kept rolling to that side. It was just worn out and needed replacing. Free breakfast was the normal Hampton Inn stuff, which I do like. Fitness room was in good condition, but the TV's didn't work well in the Fitness room. I felt that I was in an old, run down hampton that either needs a complete upgrade or maybe they should just build a new one (like they are doing in most places). Won't stay here again, will try either the Hampton Inn in Salem, VA or the Doubletree in downtown Roanoke for future stays.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Atlanta, Georgia
Top Contributor
53 reviews 53 reviews
6 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed September 24, 2013

Overall the hotel was acceptable but below the standard usually experienced at Hampton. The carpets in the hallways and guest room appeared badly soiled. I took a damp wash cloth and rubbed across the carpent in the guest room. It was "black" from dirt. We were afraid to step on the carpent without shows. Move on down the road. You will be glad you did.

Room Tip: Don stay here!
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  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamestown NC, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 19, 2013

Checking in the clerk was not friendly. Requested non-smoking when I reserved room. Put on 3rd floor non-smoking and room smelled badly of smoke. Whole 3rd floor smells badly of smoke. Don't go there if you can't handle smoke!! Asked for another room and with a aggravated look, the clerk gave us one on the 2nd floor. We then find out that the whole 2nd floor was non-smoking. Wish we were told that in the first place so we wouldn't of had to move. Surprised to see no microwave in room. Refrig made gurgle noises constantly. Bathroom vent was extremely dusty. Looks like it was never cleaned. The towels were cleaned, but they were the oldest worn out towels we have ever seen in a hotel. The breakfast was good thank goodness! On the whole, the staff there was not friendly at all. Would never stay in that Hampton Inn again.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, United States
1 review
5 of 5 stars Reviewed September 16, 2013

Everything about our stay was excellent. Front desk staff was competent and helpful but not particularly friendly. However, this is not that big a deal. We noticed the same thing at other Hampton stops.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Roanoke / Hollins / I-81

Address: 7922 Plantation Rd., Roanoke, VA 24019
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 38 Hotels in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Roanoke / Hollins / I-81 2.5*
Number of rooms: 60
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Also Known As:
Hampton Inn Roanoke / Hollins / i-81 Hotel Roanoke
Roanoke Hampton Inn

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