Checking in the clerk was not friendly. Requested non-smoking when I reserved room. Put on 3rd floor non-smoking and room smelled badly of smoke. Whole 3rd floor smells badly of smoke. Don't go there if you can't handle smoke!! Asked for another room and with a aggravated look, the clerk gave us one on the 2nd floor. We then find out that the whole 2nd floor was non-smoking. Wish we were told that in the first place so we wouldn't of had to move. Surprised to see no microwave in room. Refrig made gurgle noises constantly. Bathroom vent was extremely dusty. Looks like it was never cleaned. The towels were cleaned, but they were the oldest worn out towels we have ever seen in a hotel. The breakfast was good thank goodness! On the whole, the staff there was not friendly at all. Would never stay in that Hampton Inn again.
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- Also Known As:
- Hampton Inn Roanoke / Hollins / i-81 Hotel Roanoke
- Roanoke Hampton Inn