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“Shabby” 2 of 5 stars
Review of Hampton Inn Roanoke / Hollins / I-81

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Hampton Inn Roanoke / Hollins / I-81
2.5 of 5 Hotel   |   7922 Plantation Rd., Roanoke, VA 24019   |  
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Ranked #18 of 37 hotels in Roanoke
mesa, arizona
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
“Shabby”
2 of 5 stars Reviewed July 20, 2013

This was a major disappointment, as we have stayed in many Hampton Inns including five in the last month. The staff checking us in were not helpful and seemed more interested in talking to each other than to us. When we asked to upgrade the response was 'a suite is two double beds' or something to that effect. When we tried to call the front desk at 10 pm we called off and on for over fifteen minutes and there was no answer. We went out to eat dinner, and when we returned THE FRONT DESK MAN WAS SMOKING WITHIN THREE FEET OF THE FRONT DOOR AND WE HAD TO WALK THROUGH HIS CIGARETTE SMOKE TO GET INTO THE HOTEL. In fact, the benches on both sides of the door were within three feet of the door and that is where all the smokers hung out. Beds were softer than we have come to expect from Hampton and the bathroom towels were threadbare. The halls and common areas were dirty. The breakfast attendant sort of wiped the tables with one swipe of a dirty cloth and left them wet and still dirty. Gross. All in all, an unpleasant stay.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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205 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
Monre, United States
1 review
5 of 5 stars Reviewed July 16, 2013

We stayed here one night while enroute to our destination in TN. This was an excellent choice for an overnight stay. The motel was very quiet even though the parking lot was filled with cars. The room was clean and the bathroom was a decent size. Great bedding and bathroom linens. In fact, we had such a restful night that we stopped here again and stayed in the same room several nights later on our way home. Definitely recommend this Hampton Inn.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2013

We travel from Maryland to Tennessee annually and usually stay ot the Hampton Inn- I81 Hollins. It never fails to be anything except a very pleasant experience. The price is great and the rooms are clean and comfortable. The free breakfast offers us a good start to the rest of our road trip. And free internet is always a plus!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Tx
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 9, 2013

Room and beds very comfortable and quiet and roomy. Complimentary breakfast lacking in quality in egg/meat dish and putting out green bananas is really poor quality control. Overall we had a very good experience and I was very impressed with my gracious and super quick check in.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
Reviews in 21 cities Reviews in 21 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 8, 2013

The motel is located with easy on/off access to I-81 and is a good stop over on a trip through the Shenandoah Valley or for visiting / exploring the Roanoke area. The hotel is convenient to Hollins University, Roanoke Regional Airport and I-581.

The buildings appeared well maintained and the grounds were nicely landscaped. The motel is situated back from the street so road noise is not a problem. The indoor swimming pool area is relaxing with chairs and the pool is heated. This makes this a good stop even during the winter months.

The room was very clean and fresh and the beds comfortable with a choice of pillow types. It was good to see bedspread covers that are changed for each occupancy, something I would like to see more of in other hotels/motels.

The front desk staff was very courteous and helpful about getting to places and making suggestions for places to eat.

They have a nice breakfast that includes eggs and/or additional items which vary by day, and fresh fruit as well as the typical waffles, muffins, toast and cereal. The breakfast staff was very pleasant and kept breakfast items filled so if you came toward the end of the breakfast you did not just end up with remnants.

While this is not a "destination resort" it is a clean, comfortable and convenient place to stay as a stop over or while you explore the area and is good value for the price.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Poinciana, United States
1 review
4 of 5 stars Reviewed July 8, 2013

We always look forward to our stays at Hanpton inn and this stay was no different. Room was large, clean and comfortable. Staff was very helpful and gave a great recommendation for a nearby restaurant.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parkesburg, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 27, 2013

Very friendly, and efficient service. Helpful front desk personnel. Nice neat clean room. The business center was organized,and everything worked. Excellent location if traveling I-81. Would stay again if in the area. Safe and secure area with great dining nearby.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Roanoke / Hollins / I-81

Address: 7922 Plantation Rd., Roanoke, VA 24019
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 37 hotels in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Roanoke / Hollins / I-81 2.5*
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Also Known As:
Hampton Inn Roanoke / Hollins / i-81 Hotel Roanoke
Roanoke Hampton Inn

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