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“Super Service” 5 of 5 stars
Review of Ramada Roanoke

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Ramada Roanoke
2.0 of 5 Hotel   |   1927 Franklin Road, Roanoke, VA 24014   |  
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Ranked #26 of 38 Hotels in Roanoke
Pottstown
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Super Service”
5 of 5 stars Reviewed yesterday NEW

The front Desk Manager is great to work with regarding reservations. They had made suggestions on places to eat and things to do in the area. The hotel is neat and clean as well as a convenient to Downtown.

Room Tip: Backside of hotel is quiet.
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  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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415 reviews from our community

Traveler rating
    53
    54
    75
    95
    138
See reviews for
140
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at this establishment for about a month after moving back to Virginia from South Carolina. It was close to work, and very convenient since I didn't have a car. The rooms are older & do need some attention, but they had started some remodeling during my stay. During my last week staying there, they did have some problems with the phones, but they were working on it daily & had it fixed within a few days. Overall I was very satisfied with my experience. Most staff members were very helpful & friendly & went out of their way to make the customer happy.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Manager at Ramada Roanoke, responded to this review, yesterday
We are glad that we could accommodate you in your transition back to Virginia. I agree, we have a superb staff who truly cares about our guests. We are also in the process of renovating our rooms and giving them a more updated look. I want to apologize for the inconvenience when our phone system went down. Cox worked very hard for two long days to get the back up. I appreciate your understanding in this situation. We hope you will choose us again in the future if ever in need of a room. Thank you for your nice review!
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I enjoyed my stay at your hotel..i found my room to be very clean and pleasently relaxing..your staff was very professional and very helpful..best nights sleep i have had in a long time..and the breakfast that was served was outstanding..thank you so much for making my stay so pleasent..koodos to you all..

Stayed May 2015, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Manager at Ramada Roanoke, responded to this review, yesterday
We are so pleased you had such a wonderful stay. Thank you for taking the time out of your day to leave such a great review for our property! We certainly appreciate your business and hope to see you back soon!
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Ramada we were pleased it was so quiet the room was updated and the bed was soft and comfortable. I will definitely be going there again the staff is always very helpful and are willing to help with any issues I may have. They also have free breakfast which is great. Its also very close and convient to a lot of places in Roanoke I will definitely be going back and most likely a lot during the summer since they have a pool

Stayed April 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Manager at Ramada Roanoke, responded to this review, 1 week ago
Thank you for leaving such a nice review for our hotel! We are so happy that you enjoy all that we have to offer here at Ramada Roanoke. We hope to see you again soon!
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Poulsbo, WA
1 review
5 of 5 stars Reviewed 1 week ago

I was with a relative at the nearby hospital and was given an excellent hospital rate. The staff were all kind and helpful.

  • Stayed April 2015, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Manager at Ramada Roanoke, responded to this review, 1 week ago
Thank you so much for taking your time to post a review for our property! I am pleased to hear you were happy with your stay. We have always had a wonderful relationship with the hospital and its visitors. It gives us a great sense of accomplishment to be able to help those who are having to visit the hospital for what ever reason. We hope to see you at our hotel again!
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Additional Information about Ramada Roanoke

Address: 1927 Franklin Road, Roanoke, VA 24014
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 38 Hotels in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Roanoke 2*
Number of rooms: 124
Official Description (provided by the hotel):
Ramada Roanoke, Virginia is next to Rivers Edge Park & across Carillon Roanoke Memorial Hospital and conveniently located near the Roanoke River, Roanoke Memorial Hospital, Mill Mountain and Historic Downtown Roanoke. The Mill Mountain Zoo, Roanoke Star, Roanoke Civic Centre, Roanoke Farmers Market and Tanglewoood Mall are all within 2 miles of this Roanoke Ramada. This Hotel is now under complete new management and we have enhanced our Services and Amenities. Ramada offers Free Full Breakfast Buffet, Free High Speed Wireless Internet in every room, Fitness Center, Business Center(free), Outdoor Pool, Meeting and Conference Rooms, Banquet, Ball Rooms for Wedding and Reception. Ramada has 124 guest rooms including King Bed Room, Double Bed Room, Queen Room and Suites. Ramada also offers wheelchair accessible rooms, non smoking and smoking rooms. Small pets are allowed. Every room has free wireless internet, Satellite TV with HBO, Pay per view movies, Refrigerator, Microwave, Coffee Maker, Hair Dryer, Iron & Ironing board and Air conditioner. At Ramada We have 2 Ballrooms, We can Customize them according to your requirement. Outside Food is allowed in Hotel. Outside Caterers are allowed at no extra Charge. Kitchen is also available at extra charge. ... more   less 
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Also Known As:
Ramada Inn - River`s Edge Hotel Roanoke
Ramada Inn Roanoke
Ramada Inn Rivers Edge

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