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“Sad loss of faith” 1 of 5 stars
Review of Ramada Roanoke

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Ramada Roanoke
2.0 of 5 Hotel   |   1927 Franklin Road, Roanoke, VA 24014   |  
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Ranked #28 of 39 Hotels in Roanoke
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490 reviews from our community

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Durham, North Carolina
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed October 16, 2013

The name "Ramada Inn" used to have a good reputation. You knew you were going to get a positive experience. Maybe not a 5 star experience but a good experience. The check in desk area was very nice so I thought to myself "This will be nice".

My partner had booked us the suite with a jacuzzi as a special get away for the night. To begin with as we walked to the elevators, there were people hanging out on the balcony above and one of these guys seemed very inebriated. Of course he would be on our floor. He was just hanging out, it gave me the impression that he lived there. Again, we forged ahead because we did not want to judge the experience based on this guy.

When we opened the door it looked ok, Then my partner put her bag down and we noticed the mirror over the dresser was cracked. Again, we did not want to judge based on this either.

So what follows is a bullet list of the things that made the experience a nightmare
1. We found various corks around the hot tub from the previous guests.
2. Long black hair in the drain of the jacuzzi.
3. The tile wall behind the jacuzzi was SCREWED into the wall
4. The caulking around the jacuzzi was done by a blind person
5. The pillows on the bed barely qualified as cushions, much less pillows.
6. The bed cover looked like it had not been cleaned in years.
7. The mini fridge/freezer unit did not work and we ended up using the freezer as the fridge.

All in all I am not a normally picky guest, I understand with older hotels there comes a certain amount of aging, but all these things could be very easily fixed by management.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chocowinity
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 15, 2013

The front desk was very helpful with places to eat and they choice of Blues BBQ-down town was right on. Small eatery with Great food. The Ramada was average older stay, breakfast good, and very helpful staff. My biggest complaint/suggestion would be to eliminate the smelly deodorizer and use some baking soda for the carpets(fresher smell) and more odor free cleaners.
Not everyone enjoys high fragrances. Used a coupon from the hotel book I found at the rest stop. Great shopping nearby. Don't miss going to Black Dog Salvage, great place.

Room Tip: Had a 2nd floor room close to the elevator, easy to get up and down. Be sure and check the rest sto...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Roanoke

Address: 1927 Franklin Road, Roanoke, VA 24014
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 39 Hotels in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Roanoke 2*
Number of rooms: 124
Official Description (provided by the hotel):
Ramada Roanoke, Virginia is next to Rivers Edge Park & across Carillon Roanoke Memorial Hospital and conveniently located near the Roanoke River, Roanoke Memorial Hospital, Mill Mountain and Historic Downtown Roanoke. The Mill Mountain Zoo, Roanoke Star, Roanoke Civic Centre, Roanoke Farmers Market and Tanglewoood Mall are all within 2 miles of this Roanoke Ramada. This Hotel is now under complete new management and we have enhanced our Services and Amenities. Ramada offers Free Full Breakfast Buffet, Free High Speed Wireless Internet in every room, Fitness Center, Business Center(free), Outdoor Pool, Meeting and Conference Rooms, Banquet, Ball Rooms for Wedding and Reception. Ramada has 124 guest rooms including King Bed Room, Double Bed Room, Queen Room and Suites. Ramada also offers wheelchair accessible rooms, non smoking and smoking rooms. Small pets are allowed. Every room has free wireless internet, Satellite TV with HBO, Pay per view movies, Refrigerator, Microwave, Coffee Maker, Hair Dryer, Iron & Ironing board and Air conditioner. At Ramada We have 2 Ballrooms, We can Customize them according to your requirement. Outside Food is allowed in Hotel. Outside Caterers are allowed at no extra Charge. Kitchen is also available at extra charge. ... more   less 
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Also Known As:
Ramada Inn - River`s Edge Hotel Roanoke
Ramada Inn Roanoke
Ramada Inn Rivers Edge

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