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“Horrific!” 1 of 5 stars
Review of Ramada Roanoke

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Ramada Roanoke
2.0 of 5 Hotel   |   1927 Franklin Road, Roanoke, VA 24014   |  
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Ranked #29 of 37 Hotels in Roanoke
Frederick
1 review
“Horrific!”
1 of 5 stars Reviewed August 28, 2013

Did not provide room reserved (booked King non-smoking got double smoking). Room filthy. Entire bottom of tub moldy. Used soap on the sink. Broken air conditioning. Damp floors, Cigarette burns on tub. Drips down the walls. Would never go back. Management unwilling to resolve issues. Rude. Uncaring.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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302 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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English first
Wilbraham
2 reviews
2 of 5 stars Reviewed August 23, 2013

PROPERTY NEEDS TO BE RENOVATED ! Riding on the elevator to the 3rd floor was a scary experience. A fresh coat of paint on the exterior would help improve the overall appearance of the property. Tiles in walkway were broken and dirty. on the positive the clerk was friendly and the food area was clean and well maintained.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaithersburg, MD
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed August 19, 2013

After a 9 hour drive picking up our new puppy and driving halfway back I decided to check cheaphotels.com for the night. The picture that is showed for the Ramada was a cheery yellow but pulling up everything was a dreary brown and green. We got a king size non smoking room. The whole front of the room the carpet just felt disgusting. They also I guess had a bar in the main building which we could clearly hear the music bumping until 930pm. The 'blanket on our bed was for a queen, so that was an issue of warmth the whole night. Plus the bottom sheet didn't fully cover the mattress which I found gross. In the middle of the night I had to use the two towels as blankets. We woke up with about 20 bites on us (no exaguration) the AC which was set at low had the floor sopping wet. I think the microwave was older than me (28). I don't have much good to say then the front desk girl was nice and it was a place to rest our heads.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Roanoke

Address: 1927 Franklin Road, Roanoke, VA 24014
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 37 Hotels in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Roanoke 2*
Official Description (provided by the hotel):
Ramada Roanoke, Virginia is next to Rivers Edge Park & across Carillon Roanoke Memorial Hospital and conveniently located near the Roanoke River, Roanoke Memorial Hospital, Mill Mountain and Historic Downtown Roanoke. The Mill Mountain Zoo, Roanoke Star, Roanoke Civic Centre, Roanoke Farmers Market and Tanglewoood Mall are all within 2 miles of this Roanoke Ramada. This Hotel is now under complete new management and we have enhanced our Services and Amenities. Ramada offers Free Full Breakfast Buffet, Free High Speed Wireless Internet in every room, Fitness Center, Business Center(free), Outdoor Pool, Meeting and Conference Rooms, Banquet, Ball Rooms for Wedding and Reception. Ramada has 124 guest rooms including King Bed Room, Double Bed Room, Queen Room and Suites. Ramada also offers wheelchair accessible rooms, non smoking and smoking rooms. Small pets are allowed. Every room has free wireless internet, Satellite TV with HBO, Pay per view movies, Refrigerator, Microwave, Coffee Maker, Hair Dryer, Iron & Ironing board and Air conditioner. At Ramada We have 2 Ballrooms, We can Customize them according to your requirement. Outside Food is allowed in Hotel. Outside Caterers are allowed at no extra Charge. Kitchen is also available at extra charge. ... more   less 
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Also Known As:
Ramada Inn - River`s Edge Hotel Roanoke
Ramada Inn Roanoke
Ramada Inn Rivers Edge

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