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“Budget Motel near Mill Mountain” 3 of 5 stars
Review of Ramada Roanoke

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Ramada Roanoke
2.0 of 5 Hotel   |   1927 Franklin Road, Roanoke, VA 24014   |  
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Ranked #28 of 38 Hotels in Roanoke
Baltimore, Maryland
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
“Budget Motel near Mill Mountain”
3 of 5 stars Reviewed November 12, 2011

Location was quite good near Mill Mountain. Room was spacious and carpet was new. Beds were comfortable, had good sleep. Neighbourhood is fine. Breakfast was hot and room temperature was steady. We had no problem staying at this hotel. Good option for Budget travellers who prefer chain hotels

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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318 reviews from our community

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • French first
  • German first
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English first
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 5, 2011

We booked, and paid for, 2 rooms at this motel on line and arrived middle of the afternoon for a one night stay en route Williamsburg. We were greeted pleasantly by the receptionist who explained how to get to the rooms. The motel looked a little run down but we carted our luggage up to the 2nd floor rooms we had been given. Both rooms had bugs on the windows (inside & outside) which we objected to. Our room door would not close properly, there was a huge gap at the bottom and the adjoining room connecting door was so badly damaged around the locking handle that it could not be closed. The receptionist came up and offered alternative rooms and stated that the bugs were 'stink bugs' and that we would find them in other rooms as well as this was a problem affecting the whole state.
We were not prepared to stay so we told reception who agreed with us and said that we should reclaim the money via Expedia who would call her and she would confirm the refund.
Although we only paid $47 per room we expected more quality but found only a 'tired' looking motel which, as someone else mentioned, I can't believe Ramada would be associated with.

  • Stayed September 2011, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Chester, PA
Top Contributor
127 reviews 127 reviews
12 hotel reviews
Reviews in 40 cities Reviews in 40 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed October 20, 2011 via mobile

Sorry this place needs a major remodel Room dingy. No view out these windows
Old blanket under a rather nice coverlet
Place was clean but dark brown walls and dark drapes made it dreary

  • Stayed October 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, UK
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 19, 2011

The hotel bears the name of a well known hotel chain,which we would have expected to have been around the same quality as those of other similar size chains. Before our trip we looked at the tripadvisor reviews of this hotel,and despite our concerns, we booked.
This was a mistake! Which is a shame since the front desk staff were very friendly and helpful. The room had not seen a vacuum cleaner for some time and a squished bug formed a feature on the wall over the bed. The bed was clean,but during the night trains were shunting waggons,which was quite noisy. Breakfast is a matter of taste, there was not much for me to eat, but others found things okish. The building clearly is in need of quite a lot of maintenance.

Room Tip: Plan your route to stop in another town.
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  • Stayed October 2011, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Island Falls, Maine
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 18, 2011

Very rundown hotel in a seedy section of the city. Stained rugs, filth buildup in the four corners of the bathroom floor and an unpleasant smell to the room that could not be tamed with the frebreeze we had to request from the frontdesk. Also had a large beetle crawling on the wall next to the bed. If it had not been the middle of the night I would have requested my money back and left to look for another hotel. Can't believe Ramada lets their name be associated with this property.

Room Tip: Go to a different hotel
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  • Stayed October 2011, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Castle, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2011

I just wanted to say I absolutely loved this property we stayed at ramada on our actual wedding night before we left for our honeymoon, it was a wonderful experience, I rented their beautiful banquet room for my reception and it turned out wonderful its huge in there and they have two gourgeous cazebos and a dance floor, they specially put out for us, we had it put in the middle of floor under the blacklights where the ceiling is a drop ceiling there and it was just so beautiful. The room was excellent very clean and very spacious! My husband and i were stunned, very happy! I really loved the staff they were excellent and the breakfast the next morning was delightful too. We will deffiently be staying here again!

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2011

We enjoyed our stay in this Ramada. On the way to DC, we both were tired of long drive, when we arrived at the lobby late night to check in, a cheerful and polite front desk clerk hands us our room keys within minutes, he reminded us about complimentary hot breakfast and free wifi,( he later brought extra towel and pillow to our room even at middle of the night when we asked for it.) No complains so far about the room or shower because our room was clean, bathroom was well set and clean, had a nice and comfortable king size bed and cable tv. Next morning, we went for fresh morning walk for few miles on river walk and the park next to the hotel. I can't complain about their breakfast since they had a variety of items to choose from, i like biscuit & gravy with eggs, my wife likes waffle, i wanted some fruits but they had fresh juices which is just fine, Huge TV at breakfast bar was impressive. When I contact the front desk to ask about checkout time, a Nice lady at frontdesk told me, since we still have few hours before checkout time, she suggested we may visit Downtown which is just few minutes drive from hotel, Roanoke Star- couple of miles up the hill, few shopping centers with in a mile radius and Malls not that far from hotel. She gave us few local maps and directions, which was very helpful. She even printed the direction to DC for us at check out. We drove to Roanoke Star, enjoyed the view of Roanoke valley from the top of the hill. We are pleased with the service and their attempt to provide the best they can, for the price we paid what else could we expect. We sure will stop by this Ramada on the way back home. Negative side; lots of people at breakfast(but i understand, that must be a busy night for hotel). Employees seems to be concerned about the guests and their needs and were eager to help when asked. My wife says,"I like this Ramada", we are definitely going to recommend this hotel.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Roanoke

Address: 1927 Franklin Road, Roanoke, VA 24014
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 38 Hotels in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Roanoke 2*
Number of rooms: 124
Official Description (provided by the hotel):
Ramada Roanoke, Virginia is next to Rivers Edge Park & across Carillon Roanoke Memorial Hospital and conveniently located near the Roanoke River, Roanoke Memorial Hospital, Mill Mountain and Historic Downtown Roanoke. The Mill Mountain Zoo, Roanoke Star, Roanoke Civic Centre, Roanoke Farmers Market and Tanglewoood Mall are all within 2 miles of this Roanoke Ramada. This Hotel is now under complete new management and we have enhanced our Services and Amenities. Ramada offers Free Full Breakfast Buffet, Free High Speed Wireless Internet in every room, Fitness Center, Business Center(free), Outdoor Pool, Meeting and Conference Rooms, Banquet, Ball Rooms for Wedding and Reception. Ramada has 124 guest rooms including King Bed Room, Double Bed Room, Queen Room and Suites. Ramada also offers wheelchair accessible rooms, non smoking and smoking rooms. Small pets are allowed. Every room has free wireless internet, Satellite TV with HBO, Pay per view movies, Refrigerator, Microwave, Coffee Maker, Hair Dryer, Iron & Ironing board and Air conditioner. At Ramada We have 2 Ballrooms, We can Customize them according to your requirement. Outside Food is allowed in Hotel. Outside Caterers are allowed at no extra Charge. Kitchen is also available at extra charge. ... more   less 
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Also Known As:
Ramada Inn - River`s Edge Hotel Roanoke
Ramada Inn Roanoke
Ramada Inn Rivers Edge

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