We had reason to stay over in Roanoke again recently and decided on the Hyatt. The room was lovely, extremely clean, comfy bedding and friendly room service. The hallway was very noisy and there seemed to be barking dogs all over the place. I called the front desk and was told th ey were a dog friendly hotel but they made no effort to change my room to a quieter area. This is a pricier hotel for the area and I was not pleased with the way this was handled. Had I not been so tired I would have found another location. If you aren't traveling with a pet and are going to be located on a pet floor you should at the least be advised. I mentioned that to the front desk upon checking out and didn't get as much as an I'm sorry, just a blank stare. I love my dog but I rarely travel with him. I'm not upset with the pet friendly part, I am upset with the " person unfriendly" part..all that is needed is a buffer zone. I don't like paying well over $100 and being awake to a chorus of doggy medley.
- Official Description (provided by the hotel):
- Great location at Valley View Mall; 2 miles from the airport, 5 miles from downtown Roanoke & 25+ restaurants within a 1 mile. Complimentary shuttle service within a 5 mile radius; including the airport.All rooms are suite style with living & sleeping areas, sofas, 42" HGTV, Free high speed WiFi throughout the hotel. Large indoor heated pool & fitness center. Complimentary hot breakfast. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke
- Hyatt Roanoke
- Roanoke Hyatt