We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel” 5 of 5 stars
Review of Hyatt Place Roanoke

Save Saved
You added Hyatt Place Roanoke to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hyatt Place Roanoke
3.0 of 5 Hotel   |   5040 Valley View Blvd N, Roanoke, VA 24012 (Formerly AmeriSuites)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Announcement
Join Hyatt Gold Passport®
Ranked #13 of 37 hotels in Roanoke
Kingsport, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Hotel”
5 of 5 stars Reviewed July 13, 2011

I stayed at the Hyatt during a recent high school reunion. The hotel is located at the back of shops, restaurants and the mall. I was greeted warmly when I arrived. Check in was quick, efficient and personal. My room was very nice. I had a non-smoking room with 2 queen beds. I loved the layout of the room with the "wet bar" (refrigerator, sink and coffee maker) on my immediate left when I walked into the room. A desk was also located in this area. A sofa and ottoman (nice touch, by the way) was to my right. The beds, dressing area, sink and bathroom were at the back of the room. My only semi-complaint was the floor unit for the air conditioning. Although relatively quiet and very efficient, the cycling of the fan during the night kept me awake as I am a light sleeper. I eventually turned the fan on, and hence the AC off, which worked well. The hotel was quiet and peaceful. The gym area had a couple of treadmills and an elliptical machine. The pool area looked nice and several families were swimming, but I didn't have time to join them. Overall, this was a most enjoyable stay at an excellent hotel. I would definitely stay here again.

  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lcamper, Director of Sales at Hyatt Place Roanoke, responded to this review, July 14, 2011
I am so glad you enjoyed your stay with us! We think Hyatt did a great job when designing the guestrooms; they did not miss any opportunity to make it as comfortable as possible. And our location is perfect for anything you would want to do while visiting the Roanoke area.

The individual air conditioning/heating units in each room does give the guest the opportunity of controlling the settings which is a plus for most travelers. We are all used to central air that doesn't have the noise when the cycles change. I apologize for the interruption this caused in your sleep; I am pleased you found a solution that worked.

We hope that you will consider staying with us again when your travels bring you back to the Roanoke area.

We appreciate your business!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

184 people have reviewed this hotel

Traveler rating
    73
    62
    32
    12
    5
See reviews for
60
38
13
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
San Antonio, Texas
Top Contributor
190 reviews 190 reviews
57 hotel reviews
Reviews in 81 cities Reviews in 81 cities
314 helpful votes 314 helpful votes
5 of 5 stars Reviewed July 11, 2011

My husband and I stayed here on our first night of our trip across country. We were greeted warmly at check-in. Our room was nice and clean and the bed was extra comfortable. The TV is huge and we had a decent continental breakfast the next morning (there are hot items available for purchase).

We really enjoyed our stay here since it is so close to the mall and other stores. It was a great jumping off place in the morning for our next destination. I had a wonderful night of sleep here and great service. I would absolutely stay here again.

Room Tip: Check for discount rates on their site. We got a good military rate
See more room tips
  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lcamper, Director of Sales at Hyatt Place Roanoke, responded to this review, July 14, 2011
Thanks for taking the time to write a great review of our hotel; what a great way to start your cross country adventure!

We love to hear from guests after they experience our hotel & the beds. We have had guests that were so comfortable in bed they had to force themselves to get up or risk missing a meeting.

Keep us in mind incase your travels bring you back to the Roanoke area. By the way we do offer the government rate to government employees & those on military duty.

Enjoy your trip!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
1 review
5 of 5 stars Reviewed July 10, 2011

We were driving the Blue Ridge Parkway and went further than planned because it was such a beautiful day. We had to make our stopover in Roanoke for the night and took Exit 3E for a hotel. By coincidence we got the last room in this Hyatt and it was really wonderful!

The rooms are modern, super clean, comfortable and have all the modern amenities - granite counters, sofa, big screen TV. It was like a very nice suite. The lobby is very attractive and food choices for a quick snack were very nice. They even had Lemon Bars! Continental breakfast was included and you had the option of having it on very nice china. Loved the mix of people staying here, families, business people and bikers on road trips. There is a nice pool and the choices for what to do around here were huge -- mall, movies and lots of nice chain restaurants.

Overall a nice surprise -- back in suburban life after the amazing Blue Ridge but super comfy.

Super Value!

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lcamper, Director of Sales at Hyatt Place Roanoke, responded to this review, July 11, 2011
We are so lucky to have the Blue Ridge Parkway so close to Roanoke; our hotel is the perfect stop & it has a lot to offer our guests. Thank you for discovering the Hyatt Place Roanoke & for taking the time to write a glowing review.

Please keep us in mind for any futire trips you might have in the Roanoke Valley area & recommend us to your friends/business associates.

All the best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 7, 2011 via mobile

We were driving through Virginia, it was late, we were hungry and we wanted to stay the night and not pay a fortune. We got way more than we could have hoPed for! This place under $100 a night for a huge room, king size bed, super modern and immaculate! It was right next to about a dozen restaurants and the hotel also offers 24 hour food/snacks. They also give you free continental breakfast although it was basically just bread, cereal and coffee nothing fancy. They had other breakfast items you could pay for if you wanted. All in all a great place to stay!!!

  • Stayed July 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lcamper, Director of Sales at Hyatt Place Roanoke, responded to this review, July 11, 2011
Thank you so much for taking the time to write such a good review of our property! I hope that you will keep us in mind for any future trips you might have into the Roanoke area.

Our hotel is in the best location of all of the mall/airport hotels; 4 restaurants within walking distance & 30 more within a 1/2 mile radius. And we have food available 24 hours a day.

Come back to see us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 2, 2011 via mobile

Our room was inexpensive, clean, comfortable, and large. Their express check-in had us in and out in a flash! Great hotel. We will be back!

  • Stayed June 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lcamper, Director of Sales at Hyatt Place Roanoke, responded to this review, July 5, 2011
We are so glad you enjoyed staying with us! We hope that you will return the next time you are in the Roanoke area.

We appreciate your business & for taking the time to post a review.

All the best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mooresville, North Carolina
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 11, 2011

Stayed here only for 1 night and it was sooooo much nicer and cleaner than the Best Western next door where we usually stay when we go to Roanoke. Was definately worth the extra 20.00 to stay there.The room was spacious and very clean. The check-in staff was friendly and helpful and the lobby area was beautiful and immaculate. When we went to our room housekeeping was on our floor and we were greeted by both the women cleaning the rooms and the manager. It was very quiet on our floor even though there was baseball teams staying there so the hotel was busy. Loved the fact that the entire hotel is non-smoking rooms. The only negative comments I could make are that the a/c unit was alittle noisy, the indoor heated pool was kind of chilly for a swim in the evening and I wish the bedroom area was alittle larger and had 2 queen beds instead of doubles. Overall we enjoyed our stay and will stay there again when our travels take us to Roanoke.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lcamper, Director of Sales at Hyatt Place Roanoke, responded to this review, July 5, 2011
We are pleased that you stayed with us in June & actually compared us to the Best Western next door to us; seeing is believing & there is a difference between the 2 hotels.

The temperature of the indoor pool is measured 3-4 times daily to keep it within the Hyatt standards; I am sorry that it felt a little chilly for your evening swim.

In the new Hyatt Place hotels they are using 2 queen beds instead of the 2 double beds; I hope Hyatt will convert to 2 queens when the mattresses are replaced providing there is room in the bedroom area.

We appreciate your business & hope that you will return the next time your travels bring you to the Roanoke area.

All the best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 21, 2011 via mobile

Wonderful staff and clean room! Near the mall and a variety of restarunts! Shower squealed a bit but overall the room was great! Staff VERY friendly!! Only other thing is that I wish hot breakfast was included in the free buffet.. Would definitely recommend the hotel though!!

  • Stayed May 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lcamper, Director of Sales at Hyatt Place Roanoke, responded to this review, May 25, 2011
Your comments go a long way; anyone in the airline industry spends more time in more hotels than any other occupation I know.

Our continential breakfast usually has 1 hot item daily; we do have hot items available to purchase. They range from waffles to omlets.

Thanks for staying with us & taking the time to post your conmments on Trip Advisor; we look forward to your next stay.

All the best!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Hyatt Place Roanoke? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Place Roanoke

Address: 5040 Valley View Blvd N, Roanoke, VA 24012 (Formerly AmeriSuites)
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Roanoke 3*
Official Description (provided by the hotel):
Great location at Valley View Mall; 2 miles from the airport, 5 miles from downtown Roanoke & 25+ restaurants within a 1 mile. Complimentary shuttle service within a 5 mile radius; including the airport.All rooms are suite style with living & sleeping areas, sofas, 42" HGTV, Free high speed WiFi throughout the hotel. Large indoor heated pool & fitness center. Complimentary hot breakfast. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Travelocity, Orbitz, Tingo, Agoda, Hotels.com and Venere so you can book your Hyatt Place Roanoke reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke
Hyatt Roanoke
Roanoke Hyatt

Owners: What's your side of the story?

If you own or manage Hyatt Place Roanoke, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.