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“Mystcon 2014 -No major problems...” 4 of 5 stars
Review of Holiday Inn Roanoke - Tanglewood

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Holiday Inn Roanoke - Tanglewood
3.0 of 5 Hotel   |   4468 Starkey Road Southwest, Roanoke, VA 24018   |  
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Ranked #12 of 37 hotels in Roanoke
North Chesterfield, VA
2 reviews
“Mystcon 2014 -No major problems...”
4 of 5 stars Reviewed February 26, 2014

Stayed here for Mysticon 2014. Only a few suggestions...
1-the heaters need a good cleaning. Lots of burning dust smells. Might have triggered my asthma.
2- service in the restaurant was great. Thank you for having a couple of vegetarian selections! However, might be better to have one person to take orders; sometimes things got lost between servers.
3-wifi was great until it got overloaded. With over 1200 geeks plus vendors trying to process credit cards, it was almost impossible to get online.
4-the fire alarm going off and locking down everyone's card keys couldn't be helped, but having to go back to have our cards reactivated for 9 more times before and afterwards got to be aggravating. We tried to keep them away from anything that could erase them but it kept happening.
Will return for Mysticon 2015, though!

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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220 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Roanoke, Virginia
1 review
5 of 5 stars Reviewed February 26, 2014

We had the best time last weekend as we attended Mysticon 2014. We were at the facility for 3 days, and while we didn't have a hotel room (we live a mile away), the hotel staff was courteous and helpful. They even told us where the best parking spots would be for non-boarding guests. The rooms where the events were hosted were great, and the hotel was easy for me to navigate. If I ever need a hotel by the house, I would definitely choose this one. My husband and I are even considering booking rooms and staying on site next year. Thanks everyone!!!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Culpeper, Virginia
1 review
4 of 5 stars Reviewed February 26, 2014

Always have a good time when staying at this hotel. Staff friendly and helpful. Stay here for Mysticon each year, but was unfortunately sold out this year. Will reserve earlier for next year. Clean and comfortable rooms.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Goodview, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014

I stay at this hotel once a year for a convention. Every year the service is unparallelled. The hotel fills to capacity for this event but the staff never loses their smiles and their gracious hospitality always shines through. Tammy Lee, Rohan, Dalia, Samantha, Robert and Ami are superstars and I hope the Holiday Inn never loses them!

Room Tip: I haven't found a bad room yet!
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wytheville, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

We had the joy of spending 3 days at Holiday Inn Roanoke - Tanglewood during Mysticon 2014. We weren't able to book our room in this hotel, but we were there from 9 AM until approximately 2 AM each night. The front registration was very friendly and welcoming, even though we weren't overnight "guests". Because of the chance you could lose your parking space, we ate in the lobby restaurant and I want to say, our entire group (Reeking Havok) was VERY impressed with the service and the food. The wait staff was friendly, even remembering what we had ordered previously and welcoming us back each time... . The food was delicious (OMG, not processed.. REAL food, served with a smile!) and VERY affordable. Preparation time was quick, so we could get back to our vendor booth, and very attentive with refills. Thank you for making that part of the trip very enjoyable. Next year we will book our overnight before it reaches capacity!

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bluefield, West Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 23, 2014

We just spent a weekend at the Holiday Inn Roanoke, Tanglewood for the fourth year in a row and the staff now feels like family. Walking into a hotel you have not been in for a year and having staff remember your name and comment on your profession is very welcoming.

Glenford and Matthew made each meal and trip to the bar a special event. Dalia was incredibly helpful and patient behind the front desk and Rohan made us feel like family. I cannot recommend anyplace else I have stayed as highly as I can this particular locale.

Anyplace can offer a bed and a room key, the staff at this hotel makes all the difference. You will not leave disappointed! :D

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed February 23, 2014

I cannot recommend the Holiday Inn at Tanglewood enough! I'm here for Mysticon and it has been amazing. The hotel has solved so many issues and has been nothing but helpful and polite. Rohan and his staff are consummate professionals. Definitely come here for a great stay!

Stayed February 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Roanoke - Tanglewood

Address: 4468 Starkey Road Southwest, Roanoke, VA 24018
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Roanoke - Tanglewood 3*
Official Description (provided by the hotel):
Nestled in the Blue Ridge Mountains, The Holiday Inn Hotel Tanglewood-Roanoke, has the best scenic views in the Roanoke Valley. Ideally located in beautiful Southwest Roanoke, we are just 2 miles from the Blue Ridge Parkway, and conveniently located adjacent to Rte 220 and I-581, the Roanoke Civic Center, Virginia Tech, Roanoke College, Hollins University, VA Western Community College, Smith Mountain Lake, Salem Civic Center, Historic Downtown Roanoke, Carilion Hospital, Lewis Gale Hospital, and Mill Mountain. Our hotel is the perfect location for your next business meeting or convention. Complimentary business center. Relax in the lobby by the fireplace or walk next door to Tanglewood Mall for a little shopping. Join us in the Elephant Walk Restaurant for "Comfort Foods Harvested Locally" serving Breakfast, Lunch and Dinner daily. The Elephant Walk Lounge is a great place enjoy our southern brand of hospitality and enjoy your favorite game on one of our 6 Big Screen TVs. Our beautifully renovated guestrooms were designed with the business traveler in mind. Each room has plush new linens, free WIFI, two dual-line speakerphones, extra outlets, new new carpeting and fresh new look on the walls and much more. King rooms include over sized desk with ergonomic desk chairs and sleeper sofas. All guest rooms have micro-fridges, great for family travelers. Pamper yourself in one of Jacuzzi Rooms/Suites. Priority Club Members enjoy special benefits at the Holiday Inn Tanglewood - Roanoke. Such as welcome bags & complimentary continental breakfast. ... more   less 
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Also Known As:
Holiday Inn Roanoke - Tanglewood Hotel Roanoke
Holiday Inn Tanglewood
Roanoke Holiday Inn

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