After poor planning when I arrived in Roanoke to visit friends. I could not find a hotel that would rent without a credit card. Luckily, when I spoke with Jessica she was able to rent me a room using my id and a cash deposit. She was truly wonderful. All the staff were polite and courteous.I would recommend this hotel to everyone. The only complaint that I had was the trash dumpster being dumped at 5:30 am on a Saturday morning since I am a light sleeper.