On my journey to Roanoke the A/C went out in the car, approximatey 200 miles in 95 degree heat. When we arrived at the hotel we inquired about a place to purchase some freon. The front desk Manager, PAUL WRIGHT exceeded our expectations when he suggested he could send his maintenace engineer, DENNIS RICHARDSON to purchase some on our behalf. We were over joyed that they offered to help us. Dennis went and purchased freon for the car. My friend and I are both women 50 years old so you can imagine....
I am not sure what Pauls current employment status is, but if I managed that property I would promote him above his peers. His willingness to help two older women obviously in distress was above and beyond any service I have received. (being ex military I have travelled quite extensively).
To the owners of Holiday Inn you have a loyal customer for life. To my fellow travellers...If you ever go to Roanoke stay at this Holiday Inn. Tell Paul, Trish sent ya!
- Also Known As:
- Holiday Inn Roanoke - Tanglewood Hotel Roanoke
- Holiday Inn Roanoke - Tanglewood Hotel
- Holiday Inn Tanglewood
- Holiday Inn Roanoke
- Roanoke Holiday Inn
- Official Description (provided by the hotel):
- Nestled in the Blue Ridge Mountains, The Holiday Inn Hotel Tanglewood-Roanoke, has the best scenic views in the Roanoke Valley. Ideally located in beautiful Southwest Roanoke, we are just 2 miles from the Blue Ridge Parkway, and conveniently located adjacent to Rte 220 and I-581, the Roanoke Civic Center, Virginia Tech, Roanoke College, Hollins University, VA Western Community College, Smith Mountain Lake, Salem Civic Center, Historic Downtown Roanoke, Carilion Hospital, Lewis Gale Hospital, and Mill Mountain. Our hotel is the perfect location for your next business meeting or convention. Complimentary business center. Relax in the lobby by the fireplace or walk next door to Tanglewood Mall for a little shopping. Join us in the Elephant Walk Restaurant for "Comfort Foods Harvested Locally" serving Breakfast, Lunch and Dinner daily. The Elephant Walk Lounge is a great place enjoy our southern brand of hospitality and enjoy your favorite game on one of our 6 Big Screen TVs. Our beautifully renovated guestrooms were designed with the business traveler in mind. Each room has plush new linens, free WIFI, two dual-line speakerphones, extra outlets, new new carpeting and fresh new look on the walls and much more. King rooms include over sized desk with ergonomic desk chairs and sleeper sofas. All guest rooms have micro-fridges, great for family travelers. Pamper yourself in one of Jacuzzi Rooms/Suites. Priority Club Members enjoy special benefits at the Holiday Inn Tanglewood - Roanoke. Such as welcome bags & complimentary continental breakfast. ... more less
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