We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Roanoke's Best Hotel” 5 of 5 stars
Review of Holiday Inn Roanoke - Tanglewood

Save Saved
You added Holiday Inn Roanoke - Tanglewood to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
IHG Orbitz.com
and 7 more sites!
Holiday Inn Roanoke - Tanglewood
3.0 of 5 Hotel   |   4468 Starkey Road Southwest, Roanoke, VA 24018   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #11 of 37 hotels in Roanoke
Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
“Roanoke's Best Hotel”
5 of 5 stars Reviewed June 6, 2013

Avoid Sheraton this is far better . Great staff and clean rooms. Will take all my business to them. There new look is awesome. Banquet staff is very curteous. Gave me free upgrade for being a priority club guest and concierge lounge is good too.

Room Tip: Ask for breakfast package.
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review, June 8, 2013
Thank you for taking time out of your day to let us and others know how well we're doing, and thanks for the high praise. I'll be sharing this review with the entire staff at our next meeting! Our concierge lounge is something we offer to our Priority Club Members with a free continental breakfast Monday through Friday, and I'm glad you seem to have enjoyed that! And our banquet staff is second to none in my most humble opinion!

Thanks again for your kind words,
Travel Safe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

191 people have reviewed this hotel

Traveler rating
    73
    58
    35
    15
    10
See reviews for
32
42
16
64
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Gilbertsville, Pennsylvania
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 2, 2013

We were at a convention at the Civic center and booked the Holiday Inn @tanglewood. They are currently renovating the hotel so there were some amenities (like the pool) that was not open. When we checked in we told the front desk clerk we were priority club members and he looked up our number, but did not tell us of anything going on in the hotel or offer any assistance with local restaurants etc.
The next morning my Mother ran into another guest who asked if she was heading to the FREE breakfast for priority club members? She went each AM as did others in our group that were members, none of which were informed, however we did speak with ladies that were told about it and helped to fill out the forms so they were members.
The hotel was adequate, but overpriced for Roanoke.

  • Stayed May 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review, June 6, 2013
Thank you so much for taking time to let us know how your stay was. We strive to make every guest's experience with us a pleasurable one, and I'm sorry that you seem to have not gotten all the needed information at check in. We do offer a complimentary breakfast for our Priority Club Members on our fifth floor Monday through Friday, and we also have a buffet served in the Elephant Walk Restaurant and Lounge 7 days a week for those looking for more than the continental!!

Good news though! The renovation is complete and the pool is open!!! Please come back and see us again now that it's finished, the final product really is something to see!!

Thanks again for your time!
Travel safe!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 1, 2013

I plan meetings for Non-Profit Groups, mostly Church-related groups.
I had a group of 400+ persons at this property in Nov. 2012.
They have completed their renovation and invited me back to take another look
The Ballroom is Beautiful-- New Carpet, New Lighting, etc. The theme
carries through into the breakout rooms as well.
I will be recommenind to my group to return to this hotel

I also discovered they have a VIP area on Floor 5 for Business Travelers,
for Brekafast. Nice touch

Room Tip: Ask for a room facing the mountains. Great view. One elevator is glass-so you can get a first hand...
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review, June 6, 2013
I'm so glad you were able to make it back and see our beautifully renovated property! We're so looking forward to what's to come with our new ballrooms. Everyone seems to really love what we've done with them and we can't wait to start seeing the big groups like yours come and see them! The VIP lounge on our fifth floor is where our Priority Club Members can take time to grab a quick bite on the way to work in the morning and we offer that Monday through Friday!

Please come back and see us again soon, we can't wait!!

Travel Safe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 31, 2013 via mobile

I have been staying here for years and never saw this property in such good shape. Love their remodeling . Mr. Rohan was very helpful and even gave me tour of their ballrooms. Great job by entire cleaning and front desk staff. They earned my trust forever.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review, June 6, 2013
I'm so glad to know that our renovation is having an effect on our guests, it was a lot of time and effort involved from the planning right up to the final bit of carpet to complete. It is 100% finished now and we're rolling right into a great time of the year to show it off. I hope we get to see you again soon to show you what else we have to offer!!

Thank you for your kind words and feedback!
Travel Safe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 31, 2013 via mobile

Stayed during an extremely busy weekend with graduation, almost all hotels booked in entire Roanoke area. Arrived at 2 in the morning, check in services very nice. Room was waiting for us. Excellent service in middle of night. Old style hotel, but still nice and updated, without a renovation. Even though booked to capacity, room was very quiet at night. Only disappointment was breakfast.....Hampton inn style food with charge. IHOP nearby. Would stay there again.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review, June 6, 2013
Thank you so much for the kind words. I would love to see you stay with us again! I remember the weekend you're talking about, and it was pretty crazy here, but we strive to provide excelent service even when we have hundreds of guests with us. About the breakfast, I would love to know what we can do to improve it for the next time you stay with us, if you would like please feel free to give me a call at my office and we can talk about any suggestions you may have for us to improve upon that. I hope you got to try dinner in our Elephant Walk Restaurant and Lounge though, the crab cakes are to die for!!!

Thank you again!
Travel safe!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kampala, Uganda
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 25, 2013

I booked this hotel on Hotwire; I was expecting an average hotel...but ended up with this gem! The lobby was clean and professional; the front desk staff were efficient, kind, and even asked me later about the room (!); and the room itself was clean, spacious (had a king room) and very comfortable. The location seemed fine--it's surrounded by office building and medical suites. I felt completely comfortable there as a single woman.

I didn't see many restaurants in the area, though, which brings me to the only downside: the restaurant attached to the hotel gave off a rather sketchy vibe. I went to the restaurant about 730pm on a Friday night...and I brought the guest number to 10. Eating alone in a large, empty restaurant isn't my idea of a fun (or safe?) evening, so I got my order to-go. Food was good, decent prices, and the waiter said there would be music later, but next time, I'll order pizza.

But the hotel itself was AMAZING and I would highly recommend it! It's quiet, being a little off the main highways, and modern, clean, and comfortable.

Room Tip: fitness center is on the 2nd floor
See more room tips
  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review, May 27, 2013
Thank you so much for taking the time out of your day to tell others about our property. We are so glad that you enjoyed our location, it is nice to be a little off the highway, but we are also the closest full service hotel to the Blue Ridge Parkway. I 'm also glad that you had the chance to enjoy food from the Elephant Walk Restaurant. Next time you stay with us, bear in mind that they will deliver room service to you as well!!

Thank you again for your time and kind words, we look forward to seeing you again soon!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waynesboro, Virginia
2 reviews
5 of 5 stars Reviewed May 14, 2013

I was with a group who had over 80 rooms and we all had nothing but good things to say about staff, clean hotel and great managers. We are going back to this hotel next year. The new look is realy modern and very attractive. I would highly recommend this place for any visit.

Room Tip: If you need anything just call front desk and they will get it done for you.
See more room tips
  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review, May 15, 2013
Thank you for your the time you took to submit your feedback. We take great pride in the service we deliver and are so happy that you enjoyed your stay. We did just complete a recent renovation and it's nice to see that it's getting noticed. Our management team shared this review in our weekly meeting this morning and we were all so happy to hear that the front desk staff was quick and dependable. We look forward to seeing you again soon and hope that you enjoy the rest of your trip!

Thank you again!
Travel safe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Holiday Inn Roanoke - Tanglewood? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Roanoke - Tanglewood

Also Known As:
Holiday Inn Roanoke - Tanglewood Hotel Roanoke
Holiday Inn Roanoke - Tanglewood Hotel
Holiday Inn Tanglewood
Holiday Inn Roanoke
Roanoke Holiday Inn
Address: 4468 Starkey Road Southwest, Roanoke, VA 24018
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Roanoke - Tanglewood 3*
Official Description (provided by the hotel):
Nestled in the Blue Ridge Mountains, The Holiday Inn Hotel Tanglewood-Roanoke, has the best scenic views in the Roanoke Valley. Ideally located in beautiful Southwest Roanoke, we are just 2 miles from the Blue Ridge Parkway, and conveniently located adjacent to Rte 220 and I-581, the Roanoke Civic Center, Virginia Tech, Roanoke College, Hollins University, VA Western Community College, Smith Mountain Lake, Salem Civic Center, Historic Downtown Roanoke, Carilion Hospital, Lewis Gale Hospital, and Mill Mountain. Our hotel is the perfect location for your next business meeting or convention. Complimentary business center. Relax in the lobby by the fireplace or walk next door to Tanglewood Mall for a little shopping. Join us in the Elephant Walk Restaurant for "Comfort Foods Harvested Locally" serving Breakfast, Lunch and Dinner daily. The Elephant Walk Lounge is a great place enjoy our southern brand of hospitality and enjoy your favorite game on one of our 6 Big Screen TVs. Our beautifully renovated guestrooms were designed with the business traveler in mind. Each room has plush new linens, free WIFI, two dual-line speakerphones, extra outlets, new new carpeting and fresh new look on the walls and much more. King rooms include over sized desk with ergonomic desk chairs and sleeper sofas. All guest rooms have micro-fridges, great for family travelers. Pamper yourself in one of Jacuzzi Rooms/Suites. Priority Club Members enjoy special benefits at the Holiday Inn Tanglewood - Roanoke. Such as welcome bags & complimentary continental breakfast. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Booking.com, Travelocity, Priceline, Agoda, Expedia, TripOnline SA and Hotels.com so you can book your Holiday Inn Roanoke - Tanglewood reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Roanoke - Tanglewood, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.