Not elegant, but suitable for a good night's sleep, with some nice amenities. I especially liked the choice of soft or firm pillow. I always appreciate a coffee maker in the bathroom, and it was extra nice to have a mini-fridge and microwave for economical in-room eating. There is also an iron, and the TV was adequate for my viewing preferences. No problems connecting with the free wi-fi. A/C worked well and adjusted to where we liked it. Not a big room, and as I said, not particularly fancy, but comfortable. The hotel staff were friendly and accommodating, too. We even got a free shuttle ride to the nearest Walgreens for some unexpected personal needs. Lots of conference rooms, hallways are a bit narrow. The Sunday brunch in the restaurant was a bargain at $10 for all you can eat! We got there closer to lunch time, and the bbq chicken was yummy! Don't be put off by the scaffolding outside, (they are still renovating,) or the small lobby. It's really a pretty nice place!

Granted we got a convention rate, but not a bad room for the money. Only complaint would be that our mini fridge made too much noise while we we're trying to sleep. Even though we we're at the end of the hall across from an elevator and steps, I never heard the loud slamming of a door, or the elevator.
Checking in was a breeze and they even worked with me and allowed me to check in earlier than the stated three PM time.
Staff was wonderful. From the time I asked about checking in early, checking me in, to checking out. They we're always friendly and had a smile. Something A LOT of business's are lacking today.
I'll be staying there again for next years Con.

Stayed here for 3 nights during MystiCon, a local science fiction convention. The hotel is in an excellent location, just off Electric Road an near banks, grocery stores, restaurants, and Tanglewood Mall on the south side of town. It's a quick ride to downtown, the airport, or Salem, too, if needed.

The front desk staff were friendly, professional, and didn't lose their cool or look down their noses at the crowds of stormtroopers, princesses, etc. attending the con. Kudos.

We were in a queen room with a double sleeper couch. The room was a bit dated but clean. The bed was very, very comfy and I really appreciated that they included both soft (for DH) and firm (for me) pillows. The amenities were standard--soap, shampoo, conditioner, lotion--but for once, they weren't overperfumed. Thank you! The shower was forceful without being cruel, and there seemed to be plenty of hot water every time we needed it. Small "closet" but lots of drawers and electrical outlets. FREE WI-FI, people. Temperature control was good with the in-room heat/AC unit. HD TV did the job just fine, as did the refrigerator and coffeemaker. We weren't in a handicap-accessible room, so I can't comment on that. The noise level was very low, even though we our room was down the hall from the consuite.

We had a cup of coffee in the hotel bar, but otherwise, we didn't eat at the hotel. The first morning of the con, though, they gave us each a small bag containing 2 blueberry muffins, an apple, and a banana. That was nice.

The meeting (con) facilities were decent, and the chairs were comfortable. The only negative is that all of the con traffic needed to pass through 2 fairly narrow hallways, which made navigation difficult at times. There were 2 elevators handling the crowd, so the wait usually wasn't very long.

The hotel is undergoing some renovations, most apparent around the pool area (which was closed in February, of course). I didn't notice any noise or smell from the work, though.

All in all, this Holiday Inn offers a great value for a decent room in a very good location. I'd stay here again, for sure.

I travel very poorly and usually dread it but my comfort level at this hotel is always assured. A year after our last visit we walked in to a staff that knew our names and preferences. The accommodations are more than comfortable, every level of the staff is kind, attentive and friendly.

With easy access to a variety of restaurants, shopping and entertainment Holiday Inn Tanglewood will always be our choice for our travels to and in Roanoke.