For anyone who has ever run a convention it's a lot of work. And when you reach capacity, if the hotel staff isn't up to the challenge the results can be horrendous. Luckily the staff at the Holiday Inn - Tanglewood were up to snuff. Paul, Rohan, Ashley, Erin and Dylan at the front desk began with excellent service. Amazing job handling a large number of people in their lobby while making check in seem like a breeze. Paul, Erin and Rohan in particular gave an extremely personal touch, being able to call the event coordinators and a large number of the volunteers by name throughout the weekend. I cannot sing enough praises for Leo and Sis who worked housekeeping on my floor. These two were extremely attentive to the unique needs of my room which was being used to run a near twenty-four hour a day game. The only downside is it seemed the restaurant was understaffed for such a large event and could easily fall behind, even with several empty tables. Luckily staff from other parts of the hotel were willing to step in and help out. The food, though, once delivered was fantastic. Overall it was an excellent location for our large event and I look forward to working with them in years to come.
- Official Description (provided by the hotel):
- Nestled in the Blue Ridge Mountains, The Holiday Inn Hotel Tanglewood-Roanoke, has the best scenic views in the Roanoke Valley. Ideally located in beautiful Southwest Roanoke, we are just 2 miles from the Blue Ridge Parkway, and conveniently located adjacent to Rte 220 and I-581, the Roanoke Civic Center, Virginia Tech, Roanoke College, Hollins University, VA Western Community College, Smith Mountain Lake, Salem Civic Center, Historic Downtown Roanoke, Carilion Hospital, Lewis Gale Hospital, and Mill Mountain. Our hotel is the perfect location for your next business meeting or convention. Complimentary business center. Relax in the lobby by the fireplace or walk next door to Tanglewood Mall for a little shopping. Join us in the Elephant Walk Restaurant for "Comfort Foods Harvested Locally" serving Breakfast, Lunch and Dinner daily. The Elephant Walk Lounge is a great place enjoy our southern brand of hospitality and enjoy your favorite game on one of our 6 Big Screen TVs. Our beautifully renovated guestrooms were designed with the business traveler in mind. Each room has plush new linens, free WIFI, two dual-line speakerphones, extra outlets, new new carpeting and fresh new look on the walls and much more. King rooms include over sized desk with ergonomic desk chairs and sleeper sofas. All guest rooms have micro-fridges, great for family travelers. Pamper yourself in one of Jacuzzi Rooms/Suites. Priority Club Members enjoy special benefits at the Holiday Inn Tanglewood - Roanoke. Such as welcome bags & complimentary continental breakfast. ... more less
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- Also Known As:
- Holiday Inn Roanoke - Tanglewood Hotel Roanoke
- Holiday Inn Tanglewood
- Roanoke Holiday Inn