We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Roanoke - Tanglewood: Traveler Reviews

3.0 of 5
4468 Starkey Road Southwest, Roanoke, VA 24018
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Roanoke - Tanglewood
Ranked #13 of 37 hotels in Roanoke
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

125 reviews from our community

    Trip type
Traveler rating
    41
    37
    26
    13
    8
Date Rating
Alabaster, Alabama
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
“Old and Tired but Servicable”
3 of 5 stars Reviewed October 25, 2012

We stayed here one night and for one night, it's not bad. Actually, the rooms are clean and quiet and bed is comfortable with the exception of the horrid Holiday Inn pillows which are rock hard and over-stuffed. Guaranteed neckache the next morning. The hotel itself is tired and a bit run-down. They have tried to update but must have hired a budget contractor as some of the shortcuts they took are laughable. Paint drops everywhere, The front desk crew were friendly but not too professional. One was eating a hamburger while checking us in. I would stay here again as it's ok once you get to your room.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask AutieGirl about Holiday Inn Roanoke - Tanglewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review
October 26, 2012
Thank you so much for taking the time to let us know how we did during your recent stay with us. We are always excited to hear from our guests, and...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goldsboro, North Carolina
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
“Nicest Staff I've Ever Encountered”
4 of 5 stars Reviewed October 22, 2012

Just left Roanoke's Holiday Inn Tanglewood- The staff - ALL staff - housekeeping included - were the nicest. Everyone greeted us each morning and night with a pleasant smile. IT WAS refreshing to see that . This hotel is huge - they have a parking shortage for as large as their hotel is but I would go there again. It was clean - couldn't ask for more.

Room Tip: Get 5th floor room - MOUNTAIN view - there is no complimentary cereal or muffins unless you are a pr...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by leathajh for Roanoke
Ask leathajh about Holiday Inn Roanoke - Tanglewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review
October 24, 2012
Thank you for taking the time to let us know how we are doing. We have spent a ton of time in training with all of our staff recently and it's nice to see that paying off. We are a fairly large property and we are working on some ideas to make parking easier for our guests. I see that you enjoyed out mountain view rooms, we are settled in the blue ridge and this is the BEST time of year to be here with the change into fall. The view from our fifth floor is indeed breathtaking, it often times even surprises me still. We do have the continental breakfast set up every weekday for our Priority Club Members, but also offer a fantastic buffet meal in our restaurant as well!

Thank you again for your time and for staying with us, we hope to see you again soon!
Travel safely!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bremen, Georgia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“Excellent Holiday Inn”
5 of 5 stars Reviewed October 20, 2012

I was on a bus tour to the Amish Country and our first stop was to spend the night here. The rooms were very nice. Breakfast was served to our group on the fifth floor. The only problem I had was the drink machines that had water were on the first floor. Beds comfortable and very clean.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Weiss about Holiday Inn Roanoke - Tanglewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul W, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review
October 24, 2012
Thank you so much for your feedback. I hope the rest of your trip went well, and I'm very glad that we had the chance to serve your group. Our continental breakfast is served on the 5th floor, and it is available to our club members 5 days a week! Also, we did just finish a room renovation this year, so I'm excited to see that you noticed! Myself and the rest of the managers had a weekly meeting today and I brought up the fact that water is only available on the first floor, we are calling our vendors today to make sure that gets changed so the next time we see you it will be available in every vending machine!

Thank you again for your kind words, travel safe!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
96 reviews 96 reviews
94 hotel reviews
Reviews in 65 cities Reviews in 65 cities
37 helpful votes 37 helpful votes
“Updated?”
3 of 5 stars Reviewed October 13, 2012 via mobile

Omg this has to be the worst Holiday Inn. It's needs some serious TLC! Frig in room buzzed all night. Some serious carpet cleaning needed. Found someone else's toenails on the floor in my room! The beds left me with lower back pains. I'm sorry but I do not have one good thing to say about this hotel.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Thesoupnazi88 about Holiday Inn Roanoke - Tanglewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Roanoke - Tanglewood, responded to this review
October 26, 2012
Dear Thesoupnazi88,

Thank you for your recent stay with us and reviewing our property. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Most importantly, I would like to apologize for the overall dissatisfaction you had experienced. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

If there is anything you need next time you stay with us, please do not hesitate to let us know.


Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Overbooked and disappointing”
2 of 5 stars Reviewed October 5, 2012

We booked our reservations through the Holiday Inn website for a room with a king bed a week before our stay. When we arrived, we were told they only had doubles left. I asked to cancel my room without penalties since they didn't hold the reservation and immediately began looking up other hotels in the area. They immediately found the manager and somehow a king room became available. The hotel is old and shows wear. Wallpaper is peeling off the walls near the elevator. The room was clean but the carpets in the hallways showed lots of stains. For the price, I was disappointed. One night earlier we stayed in Lynchburg at the Hilton Garden Inn, it was only $17 more for the night and was like a palace in comparison to this place. They also had a nice indoor pool and hot tub and their restaurant/bar area was much nicer also. Next time we'll find a Hampton or Hilton Garden Inn.

Stayed October 2012, traveled with family
Was this review helpful? Yes 2
Ask TerriK770 about Holiday Inn Roanoke - Tanglewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Roanoke - Tanglewood, responded to this review
October 21, 2012
Dear TerriK770,

Thank you for taking the time to relay your comments regarding our property during your recent stay. It is good to know that they...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Roanoke hotels

Courtyard by Marriott Roanoke Airport
4 of 5 stars
Show Prices ABS:HotelCheckRates-d259637?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
MainStay Suites Airport
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d268330?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
BEST WESTERN PLUS Inn at Valley View
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in Roanoke
Good for business
MainStay Suites Airport
MainStay Suites Airport 4.5 of 5 stars 67 reviews
Show Prices ABS:HotelCheckRates-d268330?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Roanoke hotels
Cambria Suites Roanoke 4.5 of 5 stars 206 reviews BEST WESTERN PLUS Inn at Valley ... 4.5 of 5 stars 265 reviews The Hotel Roanoke & Conference C... 4.0 of 5 stars 506 reviews Country Inn & Suites By Carlson,... 4.0 of 5 stars 134 reviews
Show Prices ABS:HotelCheckRates-d1782716?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d72807?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d501131?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d126055?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 37 hotels in Roanoke, ranked by popularity

Been to Holiday Inn Roanoke - Tanglewood? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Roanoke - Tanglewood

Also Known As:
Holiday Inn Roanoke - Tanglewood Hotel
Holiday Inn Roanoke - Tanglewood Hotel Roanoke
Holiday Inn Tanglewood
Holiday Inn Roanoke
Roanoke Holiday Inn
Address: 4468 Starkey Road Southwest, Roanoke, VA 24018
Phone Number:
Region: United States > Virginia > Roanoke
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotels in Roanoke
#11 Business Hotels in Roanoke
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Nestled in the Blue Ridge Mountains, The Holiday Inn Hotel Tanglewood-Roanoke, has the best scenic views in the Roanoke Valley. Ideally located in beautiful Southwest Roanoke, we are just 2 miles from the Blue Ridge Parkway, and conveniently located adjacent to Rte 220 and I-581, the Roanoke Civic Center, Virginia Tech, Roanoke College, Hollins University, VA Western Community College, Smith Mountain Lake, Salem Civic Center, Historic Downtown Roanoke, Carilion Hospital, Lewis Gale Hospital, and Mill Mountain. Our hotel is the perfect location for your next business meeting or convention. Complimentary business center. Relax in the lobby by the fireplace or walk next door to Tanglewood Mall for a little shopping. Join us in the Elephant Walk Restaurant for "Comfort Foods Harvested Locally" serving Breakfast, Lunch and Dinner daily. The Elephant Walk Lounge is a great place enjoy our southern brand of hospitality and enjoy your favorite game on one of our 6 Big Screen TVs. Our beautifully renovated guestrooms were designed with the business traveler in mind. Each room has plush new linens, free WIFI, two dual-line speakerphones, extra outlets, new new carpeting and fresh new look on the walls and much more. King rooms include oversized desk with ergonomic desk chairs and sleeper sofas. All guest rooms have micro-fridges, great for family travelers. Pamper yourself in one of Jacuzzi Rooms/Suites. Priority Club Members enjoy special benefits at the Holiday Inn Tanglewood - Roanoke. Such as welcome bags & complimentary or discounted buffet breakfast. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Expedia, Booking.com, Travelocity, Venere, Hotels.com and HotelsClick so you can book your Holiday Inn Roanoke - Tanglewood reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Roanoke - Tanglewood, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Roanoke - Tanglewood
Enter dates & see best prices* (from our partners)
Show Prices