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All 37 Roanoke hotels

Sleep Inn Tanglewood: Traveler Reviews

2.0 of 5
4045 Electric Road, Roanoke, VA 24014
Hotel amenities
Sleep Inn Tanglewood
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46%
Ranked #25 of 37 hotels in Roanoke
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32 reviews from our community

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Date Rating
Tuscaloosa, Alabama
Top Contributor
53 reviews 53 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
30 helpful votes 30 helpful votes
“Decent value for the price”
3 of 5 stars Reviewed January 26, 2012

Although I usually try to stay in a Hampton, Hyatt or Marriott when staying in a chain, I gave this Sleep Inn a chance late one night. It was in a good location, but still seemed quiet. The room was clean and fairly large, but did have a tiny bathroom (shower only).

The bedding was nice and comfortable, and the room was quiet. There were plenty of cable channels available, and the room had a microwave and mini-fridge.

Although not fancy in any way, I was happy with the room and the low price made it a good value. It was easily $50 less than the Fairfield Inn I'd stayed in the previous night.

For travelers with special requests -- the hotel does have smoking rooms available, and will allow one pet for a $25 per night charge. All the pet rooms are located together, I believe.

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Wearywriter about Sleep Inn Tanglewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHRIS_FRANCISCO, Customer Care at Sleep Inn Tanglewood, responded to this review
August 14, 2012
Thank you "Wearywriter" we greatly appreciate you giving us the Opportunity to fulfill your lodging needs. I'm very pleased to see that your stay was...
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New York City, New York
1 review
1 helpful vote 1 helpful vote
“Substandard accomodations”
1 of 5 stars Reviewed November 15, 2011

You know it is bad when you have guests threatning to sleep in the lobby because the room was so bad and the staff was adamant about not changing them. No heat in rooms? Stale biscuits, two thermoses of coffee for more than 40 people, stale cereal is what you can expect from the continental breakfast. Rooms are filthy, obviously not cleaned well. There was coffee stains and food crumbs in my room. Staff was apathetic. I've traveled a lot and this was the worst by far. I've stayed in hotels in developing nations that were much higher in standards than here.

Room Tip: Stay somewhere else
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  • Stayed November 2011, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask T D about Sleep Inn Tanglewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHRIS_FRANCISCO, Customer Care at Sleep Inn Tanglewood, responded to this review
August 14, 2012
To be exact on this specific Review. This was actually a Tour Group that came in with an exact total of Rooms reserved through the Manager of the Tour Company. When arriving close to 10:00PM on a night that we were sold out, They failed to call and add a few extra rooms to accommodate the extra people that were added to their tour at the last minute.

Although we were sold out on this night, We did have one room that was down for maintenance due to the Heating unit needing repaired. This was during the Winter season and we would never expect anyone to sleep in a Freezing room nor would we want them too. After getting the guest checked in, we made it a priority to go and purchase a Heater to keep the room comfortable throughout the night.

As for the remarks directed to the Breakfast, I feel that they were a bit stretched. I am glad to say though that just recently we have completely updated our breakfast bar from Continental to a Full Hot Breakfast. Some of our newest items include but are not limited too Make your own Waffle Machine, Biscuits and gravy, Sausage Patties, Eggs, Variety of Cereal, and much more!

I can not say that this Review gives anyone a real picture of what we here at Sleep Inn stand for. So come in today and stay with us and see for yourself what our hotel and staff have to offer you!
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“Gross--tons of black mold in bathroom”
1 of 5 stars Reviewed October 10, 2011

Staff tried to help, but there was no saving this hotel. We checked in, I noticed it was older and less kept up than when I stayed here years ago, but nothing to really get upset about. Until we saw the back of the bathroom door. It was one of those sliding doors, and it was jammed tight into the wall. We pulled it out...and it was covered about halfway up with black mold. I'm allergic to mold, but if it's a small amount in the grout of the shower stall or something, it doesn't affect me and I'm not bothered. This was 3 feet of mold. I had hives within half an hour. We had to wash all our clothes in the hotel we wound up staying at, to get the spores out. Fan/AC/heat unit was also loud and full of dust. Disgusting... Actually unsettled me for the rest of our 3 week road trip; I didn't believe a hotel could be let go that badly and still in business before. Had us checking rooms top to bottom for mold for WEEKS!

Room Tip: I suppose some of the rooms must be alright--the hotel was booked solid (due to a Virginia Tech game...
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  • Stayed September 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask LadyLucky49 about Sleep Inn Tanglewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHRIS_FRANCISCO, Customer Care at Sleep Inn Tanglewood, responded to this review
August 14, 2012
Thank you "Ladylucky49" we greatly appreciate your review. I'm happy to say that since your stay here at Sleep Inn we not only have began a full Renovation but also have all new Hotel Management and Staff! I'm glad to say that the issues that you have mentioned in this review has gladly been taken care of. I'm sorry for all the issues that you encountered during your stay, We would greatly appreciate the opportunity to make things up to you! If you ever travel through Roanoke, Please do stop by and allow us to take good care of you!
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Akron, Ohio
Senior Contributor
43 reviews 43 reviews
37 hotel reviews
Reviews in 35 cities Reviews in 35 cities
32 helpful votes 32 helpful votes
“Indifferent staff. Cheap room. You get what you pay for.”
2 of 5 stars Reviewed October 9, 2011

The staff really did not seem too interested in any of the requests made on my reservation. Or any requests at check in. Couldn't, or wouldn't, change my room to a higher floor, or to a quieter room. Was not interested in helping me enjoy my stay. The carpet in the halls was gross. There was a huge water stain in the lobby ceiling. The bed was acceptable.

Room Tip: Stay else where.
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  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask gulliver4u about Sleep Inn Tanglewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHRIS_FRANCISCO, Customer Care at Sleep Inn Tanglewood, responded to this review
August 14, 2012
Thank you "Gulliver4u" for your Review! We are currently in the process of Renovating our hotel, and I'm very happy to say that we are working under new Management as well as all New Staff. So if you do pass through Roanoke in the Near future we hope you will stop by and give us another chance for your Lodging needs. I'm sure it will be more of a Enjoyable Stay!
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1 review
“In a pinch”
2 of 5 stars Reviewed October 2, 2011 via mobile

obvious water damage on room and lobby ceiling. Evidence of mold in bathrooms. Huge 6 inch dark coffee stain on end table in living room. Refrigerator had crumbs on top. Desk staff looked to be always unavailable, apathetic. bait and switch rooms. Could not recommend unless in a pinch. I would look elsewhere.

  • Stayed September 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask ss1235 about Sleep Inn Tanglewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHRIS_FRANCISCO, General Manager at Sleep Inn Tanglewood, responded to this review
August 16, 2012
I'm very sorry that you did not enjoy your stay with us. I'm very happy to bring it to your attention that we have noticed that our hotel needs alot of extra TLC and that is why we are in the process of Renovating our hotel and undergoing new Management and Staff.

We'd really like the opportunity to make your stay up to you in the future, If your traveling through please stop by and I'm sure your experience with us will be better than the last.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Sleep Inn Tanglewood

Also Known As:
Sleep Inn Tanglewood Hotel
Sleep Inn Tanglewood Hotel Roanoke
Sleep Inn Roanoke
Roanoke Sleep Inn
Address: 4045 Electric Road, Roanoke, VA 24014
Region: United States > Virginia > Roanoke
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #25 of 37 hotels in Roanoke
Price Range: $
Hotel Class:2 star (2*)
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