I have stayed in this hotel multiple times in the last few months and have not experienced any problem. The staff is extremely friendly and accommodating. On occasions when I requested certain room preferences, they were granted. Also, I once had a problem with the room TV, it was addressed immediately after my reporting it past 11 PM! While everyone is very friendly and helpful, the staff I would like to particularly recognize for their excellent customer service are: Ashley, Brittany & Fares.
The location of the hotel is very convenient. Many Reston/Herndon corporate offices are within few miles. There are a number of restaurants and fast food outlets within walking distance. The Reston town center is also in the vicinity.
The hotel is old and worn out. Although with the abovementioned features the hotel offers an excellent value for money, it could greatly benefit from some building renovation and upgrades (room furniture, bathrooms, kitchen appliances, etc.).
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- Also Known As:
- Homestead Studio Suites - Reston Hotel Reston
- Extended Stay America Reston