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“Good place to stay” 4 of 5 stars
Review of Extended Stay America - Washington, D.C. - Reston

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Extended Stay America - Washington, D.C. - Reston
2.0 of 5 Hotel   |   12190 Sunset Hills Road, Reston, VA 20190 (Formerly Homestead Studio Suites)   |  
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Ranked #1 of 4 hotels in Reston
Herndon, Virginia
1 review
“Good place to stay”
4 of 5 stars Reviewed March 27, 2013

I stayed for almost a month in this place and it was kind home away from home. Nice and supportive staff helping with supplies to mail. Overall good stay and nice people. The location was good , close to good eateries and drive to Herndon was 2 miles. Easy to travel and return to hotel.

Room Tip: Book online and stay well!
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RestonHerndon, Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review, March 29, 2013
It was very kind of you to take the time to publish such a positive review of your stay at the Homestead Washington, D.C. - Reston. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

167 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • Russian first
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  • Any
English first
Palo Alto, California
1 review
5 of 5 stars Reviewed March 23, 2013

This hotel is conveniently located, close to Dulles and 10-15 minute walk from the center of Reston at a mall with restaurant and shopping options. The hotel is the best value around 40% cheaper than other options in Reston.

It s motel-style with no frills. But the rooms are quiet, big and well appointed with kitchenettes. They even included a pass to the YMCA across the street.

I was totally satisfied specially with the service. I arrived late at night only to realize that I had made my reservation in error for 1 month before. I had gotten a good deal and had reserved and paid via hotels.com and the conditions stated that unless cancelled I would be charged the full amount... The service was as good as it could be. The found a room for me that same night for me at a similar rate. In the morning I spoke with the manager and he agreed to refund my previous stay completely with the exception of the first night. Then took the call from hotels.com to inform them to refund my account. All sorted out.

Very pleased.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RestonHerndon, Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review, March 29, 2013
It was very kind of you to take the time to publish such a positive review of your stay at the Homestead Washington, D.C. - Reston. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 16, 2013 via mobile

Great location, walking distance to Town Center with with the cheapest prices around. Defiantly recommend if you are spending a night or a few days in Reston. Front desk people are really good and will try to give you the beat deal possible. Big thanks to Malik and Brittany

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RestonHerndon, Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review, March 18, 2013
It was very kind of you to take the time to publish such a positive review of your stay at the Homestead Washington, D.C. - Reston. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbridge, Virginia, United States
1 review
4 of 5 stars Reviewed February 24, 2013

Great Hotel. Nice stay. Very clean and organized. Need a place at the last minute and homestead suites was available for me. Great job. Keep up the good work. Its a little pricy for what you get but it is a good place to stay. Employees are good and know their work

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RestonHerndon, Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review, February 26, 2013
It was very kind of you to take the time to publish such a positive review of your stay at the Homestead Washington, D.C. - Reston. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
1 review
4 of 5 stars Reviewed February 20, 2013

Very friendly and helpful staff. 4 restaurants and a Gym on the same parking lot and a Target across the street. Comfortable rooms. Clean accommodations. Kitchen utensils were dirty though. Had an issue with WiFi that tech support promptly resolved. Good laundry installations.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RestonHerndon, Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review, February 27, 2013
It was very kind of you to take the time to publish such a positive review of your stay at the Homestead Washington, D.C. - Reston. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reston
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2013

this is my second time staying at the Homestead for an extended amount of time and I must say it has been a pleasurable experience. The staff is very hospitable and the location in regards to my needs whether business or free time is outstanding. I find the management and employees very knowledgable and caring. They manage to set aside time and energy for my concerns as if they were their own and that helps to lighten my work load. The surroundings are beautiful and the site is kept very clean and attractive. The on site kitchen and laundering facilities are adequate and there is even a free complimentary gym next door for me to work out which works out as a great stress reliever when I have free time. The restaurants and entertainment at the Town Center are of the very best review and the quality of service is excellent. I would at any time in the future use this facility again and recommend its services to others who may be in the area on business or pleasure! Qudos!!!!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RestonHerndon, Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review, February 20, 2013
It was very kind of you to for take the time to publish such a positive review of your stay at the Homestead Washington, D.C. - Reston. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reston, Virginia
1 review
5 of 5 stars Reviewed February 9, 2013

This is the third time I've stayed here for an extended period of time and all three of my experiences have been excellent! The staff is impecable starting at the front desk with Tilma and Brittany who have always remembered my name and are very friendly. Victor the Maintenance is a always available for any issues I have and Alberto in Housekeeping is very personable, a very hard worker and always accomodating. The property is well maintained and very convenient to all the Reston Amenities. Having a "free pass" to the YMCA which is right next door is great! You can swim or workout any time you feel the urge. The Target right across the street, complete with groceries makes it very convenient for shopping for food AND any other needs I have. Being self employed, I have traveled extensively across the country and this is by far and away the best managed, best value, convenient and friendliest "Home away from home" that I've had the pleasure of staying at. GREAT MONTHLY RATES TOO!

Room Tip: I like the inside rooms on the BEAUTIFUL courtyard. Top floor is very quiet and private.
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RestonHerndon, Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review, February 20, 2013
It was very kind of you to for take the time to publish such a positive review of your stay at the Homestead Washington, D.C. - Reston. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Extended Stay America - Washington, D.C. - Reston

Address: 12190 Sunset Hills Road, Reston, VA 20190 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Virginia > Fairfax County > Reston
Amenities:
Business Center with Internet Access Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Reston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Washington, D.C. - Reston 2*
Reservation Options:
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Also Known As:
Homestead Studio Suites - Reston Hotel Reston
Extended Stay America Reston

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