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“great service” 5 of 5 stars
Review of Extended Stay America - Washington, D.C. - Reston

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Extended Stay America - Washington, D.C. - Reston
2.0 of 5 Hotel   |   12190 Sunset Hills Road, Reston, VA 20190 (Formerly Homestead Studio Suites)   |  
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Ranked #1 of 4 hotels in Reston
Reston
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
“great service”
5 of 5 stars Reviewed February 11, 2013

this is my second time staying at the Homestead for an extended amount of time and I must say it has been a pleasurable experience. The staff is very hospitable and the location in regards to my needs whether business or free time is outstanding. I find the management and employees very knowledgable and caring. They manage to set aside time and energy for my concerns as if they were their own and that helps to lighten my work load. The surroundings are beautiful and the site is kept very clean and attractive. The on site kitchen and laundering facilities are adequate and there is even a free complimentary gym next door for me to work out which works out as a great stress reliever when I have free time. The restaurants and entertainment at the Town Center are of the very best review and the quality of service is excellent. I would at any time in the future use this facility again and recommend its services to others who may be in the area on business or pleasure! Qudos!!!!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RestonHerndon, Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review, February 20, 2013
It was very kind of you to for take the time to publish such a positive review of your stay at the Homestead Washington, D.C. - Reston. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

166 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Russian first
  • Spanish first
  • Any
English first
Reston, Virginia
1 review
5 of 5 stars Reviewed February 9, 2013

This is the third time I've stayed here for an extended period of time and all three of my experiences have been excellent! The staff is impecable starting at the front desk with Tilma and Brittany who have always remembered my name and are very friendly. Victor the Maintenance is a always available for any issues I have and Alberto in Housekeeping is very personable, a very hard worker and always accomodating. The property is well maintained and very convenient to all the Reston Amenities. Having a "free pass" to the YMCA which is right next door is great! You can swim or workout any time you feel the urge. The Target right across the street, complete with groceries makes it very convenient for shopping for food AND any other needs I have. Being self employed, I have traveled extensively across the country and this is by far and away the best managed, best value, convenient and friendliest "Home away from home" that I've had the pleasure of staying at. GREAT MONTHLY RATES TOO!

Room Tip: I like the inside rooms on the BEAUTIFUL courtyard. Top floor is very quiet and private.
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RestonHerndon, Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review, February 20, 2013
It was very kind of you to for take the time to publish such a positive review of your stay at the Homestead Washington, D.C. - Reston. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
5 of 5 stars Reviewed February 6, 2013

earlier this week I spent a night at the Homestead Suites in Reston, VA for business travel

it was my third separate stay at this hotel

their service and attention to detail is excellent

the hotel's proximity to Washington DC Dulles airport is a great plus

I highly this hotel to anyone in need of great hotel in the Washington DC Dulles airport area

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RestonHerndon, Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review, February 7, 2013
It was very kind of you to for take the time to publish such a positive review of your stay at the Homestead Washington, D.C. - Reston. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reston, Virginia
1 review
5 of 5 stars Reviewed January 28, 2013

Like what most people commented about this hotel, clean rooms, mindful and friendly staff. will definitely recommend to my colleagues when they come to Virginia. Won't hesitate to come back myself! Extended stay was really a good choice, the location is very ideal since its nearby Dulles Airport.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RestonHerndon, Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review, February 7, 2013
It was very kind of you to for take the time to publish such a positive review of your stay at the Homestead Washington, D.C. - Reston. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai, Tamil Nadu, India
1 review
4 of 5 stars Reviewed December 23, 2012

Its cheap and worth for money. Really you can extend your stay here by their overwhelming assistance and support. I am happy with their service as well and its walkable distance to the market road too!

Room Tip: corner suites are having less wifi frequency. So choose your rooms closer to the reception.
See more room tips
  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RestonHerndon, Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review, January 4, 2013
It was very kind of you to for take the time to publish such a positive review of your stay at the Homestead Washington, D.C. - Reston. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 16, 2012 via mobile

The service was excellent. I was greeted immediately. The room was clean, heated, and well furnished. It had more than I expected. The complex itself was nice . Outdoor cooking, onsite laundry, gym. I loved my stay.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RestonHSD, Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review, November 18, 2012
It was very kind of you to for take the time to publish such a positive review of your stay at the Homestead Washington, D.C. - Reston. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 11, 2012

This hotel is clean, employees are friendly, and it's in a great location. If you book this expecting a luxury hotel you'll be disappointed - but for the price it is a good place. I would strongly recommend this hotel over any of the other Homesteads in the area

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RestonHSD, Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review, November 15, 2012
t was very kind of you to for take the time to publish such a positive review of your stay at the Homestead Washington, D.C. - Reston. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Extended Stay America - Washington, D.C. - Reston

Address: 12190 Sunset Hills Road, Reston, VA 20190 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Virginia > Fairfax County > Reston
Amenities:
Business Center with Internet Access Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Reston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Washington, D.C. - Reston 2*
Reservation Options:
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Also Known As:
Homestead Studio Suites - Reston Hotel Reston
Extended Stay America Reston

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