I am spoiled. I admit it. Having eaten fab gelato while wandering all over Italy, that is my gold standard.
Pitango was...OK. But the prices were higher. I was disappointed in the Straciatella, which is billed not by that name, but by "Vanilla and Chocolate Chunk." Or some such. Instead of the hard, dark chocolate chunks I was expecting, it seemed to be pulverized chocolate with a few bits. It looked like gelato with a bad case of freckles. The vanilla taste was lackluster at best.
Portions are large. Too large, IMHO.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.