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“Good Food & Casual Atmosphere” 4 of 5 stars
Review of The Counter

The Counter
11922 Democracy Drive, Reston, VA 20190
703 796 1008
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Ranked #14 of 119 Restaurants in Reston
Certificate of Excellence 2014
Cuisines: American, Hamburgers
Restaurant details
Denver, North Carolina
Top Contributor
98 reviews 98 reviews
67 restaurant reviews
Reviews in 45 cities Reviews in 45 cities
27 helpful votes 27 helpful votes
“Good Food & Casual Atmosphere”
4 of 5 stars Reviewed October 10, 2013 via mobile

Had lunch and enjoyed the food and atmosphere. The burgers are great and the toppings are varied and fun. The side salad is quite large and a good option if you want to limit carbs. The sweet potato fries are also tasty. With so many options, you can make it exactly your way.

  • Visited October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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92 reviews from our community

Visitor rating
    29
    38
    10
    9
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Fairfax, Virginia
Top Contributor
139 reviews 139 reviews
67 restaurant reviews
Reviews in 49 cities Reviews in 49 cities
58 helpful votes 58 helpful votes
“Fine Burgers and More”
5 of 5 stars Reviewed September 30, 2013

After the Alzheimer's Memory Walk, we had an appetite for burgers and beer. Although the two most interesting options were sold out, we chose seasonal beers and set to work selecting all the options for craft burgers. Boggling, really, but fun. Caitlin, the charming hosess, was most helpful.
Can now recommend both the shoestring fries and the sweet potato fries. Note that medium compares to medium rare most places. Loved the pretzel bun. Waiter excellent, music at low volume, bathroom clean. Will return.

  • Visited September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leesburg, Virginia
Top Contributor
90 reviews 90 reviews
64 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
47 helpful votes 47 helpful votes
“Excellent hamburgers and a very friendly service”
5 of 5 stars Reviewed September 17, 2013

If you want to enjoy a truly excellent burger made to your like look no further then The Counter. The Counter s the quintessence of high quality hamburger made to your specific selection. Order them with the specially made fries and you will remember this meal for a very long time. The service is very attentive and friendly, always with the smile even when very busy. The place is clean and well maintained. An enjoyable place to go for an easy but rewarding dining experience.

Visited September 2013
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North Potomac, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Miserable Experience”
1 of 5 stars Reviewed July 3, 2013

What a miserable experience!
* Took 1 hour to get ordered burgers
*Servers did not know who had what burger - even brought one to our table that no one had ordered
* My turkey burger was dry, salty and well over cooked - the worst one I have ever had
* Waitress spilled two glasses of iced tea and one glass of water on me - pants, socks and shoes were soaked. The manager never appeared although he witnessed what occurred. Credit was issued for my meal only after we complained and insisted on a credit. Abysmal customer service.

  • Visited July 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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Herndon, Virginia
Senior Contributor
22 reviews 22 reviews
17 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
3 helpful votes 3 helpful votes
“So many choices!”
4 of 5 stars Reviewed May 28, 2013

If you cannot make up your mind what to have, this is NOT the place for you. They have everything you can imagine in the way of "burgers," and it is all delicious. Their fries are excellent, tried the sweet potato fries and they are as good as their regular fries. They have a great selection of beer on tap and in bottles. Next visit I plan to try the fried pickles and maybe a milkshake!
My only complaint is that it is a bit too noisy (the music) and as a result it was a bit difficult to talk even seated right next to each other.

  • Visited May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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