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“Nice Hyatt with great local facilities” 3 of 5 stars
Review of Hyatt Regency Reston

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Hyatt Regency Reston
4.0 of 5 Hotel   |   1800 Presidents Street, Reston, VA 20190   |  
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Bed & Breakfast for Two
Ranked #3 of 4 Hotels in Reston
GreenLeadersBronze level
Toronto, Canada
Top Contributor
55 reviews 55 reviews
51 hotel reviews
Reviews in 41 cities Reviews in 41 cities
32 helpful votes 32 helpful votes
“Nice Hyatt with great local facilities”
3 of 5 stars Reviewed May 15, 2009

Stayed at the Hyatt Regency Reston for 5 days on business. Purchased my stay on Hotwire.com for $99/night which is about 1/2 of the rack rate for the room.

My room was quiet, comfortable and clean. The bathroom was nicely appointed, bright and the shower was hot and had decent pressure. The bed was comfortable with nice linens and pillows.

I paid $50 extra for wireless Internet service. I paid for the 'Business' version because it promised faster speed, etc. and was only $3/night more. I use the Internet a lot and a quality connection is important for me. Their services was fast, reliable and transparent (all virtues for Internet service).

I didn't eat in the hotel restaurants because they are all grills/steak houses and I'm a vegetarian. I understand they are quite good. In the Reston Town Center (just behind the hotel) are many restaurants for just about any taste (Mexican, Thai, Steak, Pub, Japanese, etc.) so there is no shortage of places to eat.

The only gripe I have is that the in room tv is still a tube job rather than a flat panel. For a 4* hotel, you would think they'd get around to upgrading.

All in all, a good stay, especially for the price.

  • Stayed May 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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379 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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  • German first
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English first
Chicago
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 4, 2009

We'll start with the positives: We had a quick trip to the area this past weekend. This hotel has a great location, about 20-25 min. drive into DC and close to Tyson's Corner. It is literally within the Reston Town Center complex and therefore within a 1-2 block walk of numerous Lettuce Entertain You chain restaurants and fun bars, as well as great retail shops (JCrew, Ann Taylor, Talbots, Williams-Sonoma, Pottery Barn) and a movie theater. Hotel had a decent restaurant (only had breakfast there) and the hotel's parking garage was complimentary (elevator not attached to the hotel, FYI). A short distance away, there is another shopping complex with Barnes and Noble, Best Buy, and several other stores, not to mention a top notch french country cafe-Le Madeleine's.

Easy checking in and out, with convenient airline boarding pass print out kiosk. Staff very friendly/professional. Beds divine. Wake up call was a real person, and delivered punctually.

A few observations:

(1) We were assigned to a room that was supposed to be nonsmoking, but it was clear that someone had smoked in there at some point. It seemed this might have been a smoking room at one time. We had a short stay and tight schedule- not much time to mess around with moving rooms or arguing with the front desk, but this was a big turnoff that we would have addressed had we had the time and energy. It is not a nonsmoking room if it still SMELLS like a smoking room.

(2) Housekeeping needs some improvement. In the hall outside of our room, we noticed a used Q-tip left on the carpet. In the 48 hours of our stay, no one cleaned this up, even though we had seen numerous housekeeping carts in this very spot.
Unacceptable.

Additionally, we were late heading out one day and noticed on return that the room had yet to be cleaned. We were fine with the unmade bed but needed new towels, and called down to the front desk. Never got them. My husband ended up grabbing a few towels from a housekeeping cart near the room after about 30 minutes. Quite certain that if I were there even now, the towels would not arrive.

In all, a decent place, but a few kinks to be worked out. Would recommend due to the very convenient and accessible location and overally decent service and amenities.

  • Stayed May 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto
1 review
4 of 5 stars Reviewed April 27, 2009

I have been staying at Hyatt in Reston, VA regularly for a day or two every couple of months primarily for business purposes and haven't been disappointed. Hyatt rules when it comes to consistency, comfort and luxury. The check in /check out is very fast and if you're used to automated check in /check out, it's even faster and very convenient. The restaurant is excellent where I often enjoy amazing food and relaxing time at the bar. The location of the hotel is great as you can pretty much walk around any where including some really amazing restaurants near by. So far I've not been disappointed!

Stayed February 2009, traveled on business
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Bilthoven, The Netherlands
Top Contributor
83 reviews 83 reviews
52 hotel reviews
Reviews in 54 cities Reviews in 54 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 25, 2009

One of the best hotels in the area.
Great rooms and suites.
various services, excellent staff.
A great place to do business

  • Stayed April 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Arlington, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2009

This was my second visit to the Hyatt Regency. My husband and I were attending a conference and stayed for two nights. The hotel is clean, relaxing, warm and inviting. The decor is contemporary. The rooms are nice and the beds are very comfortable. The exercise room is very nice with lots of equipment. This hotel is close to everything in the Reston Square. There are many surrounding restaurants to choose from within walking distance. The customer service at the hotel is very good.

One thing I didn't like was the extra charge for a small refrigerator in your room. There are two restaurants located in the lobby of the hotel. Panera Bread is very nice with good sandwiches, soups, and salads (open for breakfast, lunch, and dinner) at reasonable prices. The Market Street restaurant is expensive and the bar located in the restaurant allows smoking. The smoking can really bother you if you're not a smoker. All the restaurants in this area are fairly expensive. An excellent Thai/Chinese restaurant within walking distance from the hotel is the Big Bowl. We ate there twice and the service and food were excellent.

The other time I stayed at this hotel was for business. I stayed for five nights in the summer of 2008. During check-in, the front desk remembered me mentioning my birthday was in a few days. One day after attending my training class, I returned to my room with a bottle of champagne on ice, chocolate covered strawberrries, and a card wishing me happy birthday!

The best time to experience this hotel is in the spring/summer. The Reston Square comes alive with people, activities, and a flowing water fountain.

  • Stayed March 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Portland, Oregon
Top Contributor
88 reviews 88 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 3, 2009

I booked the Hyatt Regency Reston on priceline.com for $59.00/night...what a steal! This hotel is easily a 4 to a 4.5 star Hyatt. The rooms are beautifully maintained...the overall atmosphere and ambiance is impeccable.

While my boyfriend and I only stayed one night, it was definitely one of the best hotels we've frequented in the DC area. We enjoyed the fact that our spacious corner room was away from the elevators and offered a very comfortable king-sized bed.

Well worth a visit and the location is perfect as its right in the heart of Reston. Great shops, restaurants and Dulles airport are all nearby.

Can't wait to visit in the future!

  • Stayed February 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Detroit, MI
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 3, 2009

I was excited for my trip to Reston - especially to be able to stay at a Hyatt My previous Hyatt stays were luxurious and the rooms impressive.
I would classify this hotel the same as a full service older Marriott. Carpeting peeling, stains on bathroom ceiling, dents/paint missing off of the furniture. I guess my expectations were too high. I did get room service one night and my rare hamburger arrived cooked to a char. The salad that I also ordered was just so-so.
The location of this hotel can't be beat! Easy to get around with retail within walking distance.

  • Stayed February 2009, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Reston

Address: 1800 Presidents Street, Reston, VA 20190
Phone Number:
Location: United States > Virginia > Fairfax County > Reston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 4 Hotels in Reston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Reston 4*
Official Description (provided by the hotel):
Beautiful four diamond property located in the heart of Reston Town Center. 2004 $8.2 Million dollar guestroom renovation. ... more   less 
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Also Known As:
Hyatt Regency Reston Hotel Reston
Reston Hyatt Regency
Hyatt Reston

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