I stayed in the Hyatt recently and unfortunately did not get to spend much time there due to flight delays. But upon arrival the hotel staff was extremely friendly and helpful.
The room was very large and we had great views of the town center from our room on the 11th floor. The bed was comfortable, we had a lot of channels on the tv, the room was clean. We even had lotion and conditioner in the room which is something I always appreciate!
The only complaint I had was that there was no water in the drink machine in the hall, just soda. There was bottled water in the room for $5 of course.
We had breakfast in Panera, conveniently located in the lobby and we watched ice skaters while we ate. There was a beautiful gingerbread house display in the lobby too.