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“Westin Ohare” 4 of 5 stars
Review of Hyatt Regency Reston

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Hyatt Regency Reston
4.0 of 5 Hotel   |   1800 Presidents Street, Reston, VA 20190   |  
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Bed & Breakfast for Two
Ranked #3 of 4 hotels in Reston
GreenLeadersBronze level
Kennesaw
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Westin Ohare”
4 of 5 stars Reviewed October 28, 2013 credit card Amex Card Member Review

Very good staff and very nice hotel for meetings or just a personal outing!
The location is great and the transportation to/from airport is convenient.
Restaurant was excellent! Plan it for your next getaway~


Stayed October 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review, October 30, 2013
Dear Carlos R,

Westin O'Hare? Confused about your review's title. At any rate, seems like you enjoyed your stay. Please accept my gratitude for your business and positive review.

Come see us again.

Regards
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365 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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  • French first
  • German first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
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English first
Miami, Florida
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2013 credit card Amex Card Member Review

Went to Reston over the weekend for work. My company picked the Hyatt Regency. I can honestly say it was a fantastic stay. Hotel was impecably clean, the concierge was always helpful. The best part is its location. It is in the heart of the Reston town center which has amazing restaurants and shops.

Stayed September 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review, October 23, 2013
Dear Katherine F,

Great to hear that you enjoyed your stay and our hotel met your expectations. Thanks for your business and for sharing your positive feedback.

Regards. Come visit us again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Romeo, Michigan, United States
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 18, 2013

I honestly couldn't find a single thing wrong with this hotel. Rooms were clean, comfortable and attractive. Huge towels and comfy bedding. The front desk staff was incredible. The way they went out of their way to retrieve an umbrella for me during a rain shower was appreciated. The hotel lobby and grounds are beautiful. The surrounding area is GREAT, with shopping and mutiple restaurants of every kind. The spa was inviting and had everything you need. No need to even bring toiletries. Every staff member I encountered went above and beyond. NOT ONE NEGATIVE THING TO SAY. I will definitely return here. They had all the info I needed to access public transportation to DC, which was quick, cheap and easy. All in all, a very, very nice stay.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review, October 22, 2013
Dear Theresa E,

So glad to learn of your positive experience in our property. We are grateful that you shared such a detailed and favorable review.

We approceate your business. Come & see us again soon.

Regards,
Ray
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Arlington, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 9, 2013

We start with the staff being very knowledgeable and cheerful. Place is clean and comfortable. The location ultra posh with the small chain stores like Williams Sonoma, Anthropologie and similar. Great restaurant like Clyde's, Morton's and similar. If the weather is nice, you can easily take an evening stroll outside and enjoy window shopping. All in all had a great time for 1 night stay.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review, October 11, 2013
Dear Just4peace,

Glad you enjoyed your stay and that our location served you well. Thank you for sharing your positive review. Rest assured it will be hsared with our staff.

Safe travels & come visit us again.

Ray
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San Francisco, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 9, 2013

Clean, quiet and helpful, friendly staff. Got stuck here due to flight delay for 2 days. Not a bad place to get stuck and had reduced rate from airline. Restaurant is really good and they served us at midnite which was nice given our flight issues.

Room Tip: lower level rooms look at parking lot-choose higher than floor 4.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review, October 10, 2013
Dear justgo64,

Thanks for your positive review. Glad to hear that you enjoyed your stay.
Hope we see you again around these parts.

Safe travels
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Sydney, Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 8, 2013

I stayed a Sunday and Monday night. Traditionally that involves a transition from leisure (weddings etc. - though some might say that is a form of business) to "real" business customers.
I have repeatedly said this - but staff are the heart of any hotel. For a large corporate chain in the USA - this one is very lucky to have some great staff.
Nothing stands out - either good or bad. Which to me is the mark of a hotel doing its work discreetly and professionally. Exactly what I wanted. Indeed my only real gripe was that the instructions to the local shopping mall were too accurate!
The restaurant doesn't pose too many questions from a choice perspective. However, the quality was special and dishes rather "exotic" in their style.
The pillows need a tad more fluff for me - but then each to his own.
Would I come again? I already am.

Room Tip: Go for the top floor. Very quiet.
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review, October 9, 2013
Dear UltroneousTraveller,

So glad to hear that our hotel served you well. Your candor and feedback (insightful, I should say) are well received.

We appreciate your business and do hope that you continue to choose us in the future.

Cheers & safe travels,
Ray
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Plano, Texas
Top Contributor
54 reviews 54 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 4, 2013

My visit can only be characterized as excellent. Not only are staff knowledgeable, they are cheerful. Be sure to try the breakfast buffet--yummy. The location offers the best shopping and foood choices.
My experience was simply the best.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review, October 7, 2013
Dear O T,

Great to hear you enjoyed your stay. Thank you so much for sharing your positive review.

Safe travels. Please come back & visit us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hyatt Regency Reston

Address: 1800 Presidents Street, Reston, VA 20190
Phone Number:
Location: United States > Virginia > Fairfax County > Reston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 4 hotels in Reston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Reston 4*
Official Description (provided by the hotel):
Beautiful four diamond property located in the heart of Reston Town Center. 2004 $8.2 Million dollar guestroom renovation. ... more   less 
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Also Known As:
Hyatt Regency Reston Hotel Reston
Reston Hyatt Regency
Hyatt Reston

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