Inconsistent maintenance and service, w/ a lack of follow-through in this business travel oriented hotel. Spacious well-decorated rooms, w well stocked amenities, but service is slow and inconsistent. Poor supervision & inadequately stocked self-service business center w/ ridiculously over-priced copy and Internet service;poor WIFI service throughout. Found banquet servers to be responsive and courteous...food was ok. Hotel located at end of a very walkable shopping area w/ many & varied restaurants. Weekends very busy w/ planned activities that bring in the crowds... Maker dinner reservations on fri & sat wherever you plan to dine. Very convenient to Dulles airport & much better value than other large hotel chains.

I rarely have a bad word to say about a Hyatt Regency as they are regarded normally as Class "A" properties, but our experience in Reston VA was quite unusual. Let's start with no one on staff smiled. That set the tone. The food was awfull including finding a hair in my salad at lunch one day. While our room was spacious, housekeeping did not do a great job of cleaning it. We requested additional towels on evening and it took over an hour. We were at a conference, and most of the food was cold. At the awards dinner, there were cooffe cups on the table and no one was around to serve coffee. When we tried to visit with a manager about all of the above, none was willing to meet with us. Needless to say, this is not the kind of review I like to write, but unfortunately either the hotel was in a funk or this is just a property that is poorly managed.

The hotel is very nice and clean in a really good location, in the Reston Town Center.

The only problem is the WiFi is really slow, even with the premium package (that costs 15 dollars a day). And also you can't connect multiple devices.

Stayed here for two nights trying to recover from our trip to Paris; good choice. Hotel breakfast was good; included in the price, and the draft beer in the bar was "cold." The Panera was very convenient, golf course five minutes away, and airport shuttle; met all my needs. Salsipuedes.