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Hyatt Regency Reston: Traveler Reviews

4.0 of 5
1800 Presidents Street, Reston, VA 20190
Hotel amenities
Hyatt Regency Reston
Ranked #2 of 4 hotels in Reston
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263 reviews from our community

Traveler rating
    86
    124
    33
    14
    6
See reviews for
Families
38
 
Couples
38
 
Solo
28
 
Business
129
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Williamsburg, Virginia
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Locked Out”
4 of 5 stars Reviewed March 10, 2013

Nice room with desk and two lounge chairs. Quiet in spite of a convention in the hotel. Bed was made up kind of weird and it was impossible to pull the covers up to my chin. Had a slight problem with the electronic lock but was quickly moved to another room. Restaurant is too expensive to eat in even by Washington area standards. However, there is a Panera just off the lobby.

Room Tip: As usual, avoid rooms next the elevator.
See more room tips
  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask TavALot23601 about Hyatt Regency Reston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review
March 13, 2013
Dear TavALot23601,

Thank you for taking the time to review our property during your stay. Glad to hear it was mostly a positive expereince for you. Your candor is appreciated. I am sorry that your bed linen configuration was not helpful.

Your business is appreciated. And we sincerely hope that you recommend us in the future.

Regards & much success in your travels,
Ray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Downingtown, Pennsylvania
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“excellent stay”
5 of 5 stars Reviewed February 27, 2013

We stayed this past weekend for a dance workshop. Room was clean and roomy. Staff were very helpful. Pool and hot tub were both clean and heated to an excellent temp. Loved the Panera on site. Self Park was so cheap, $8 per day. Location was great in the town center so lots of shopping and restaurant choices.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by Candy192 for Reston
Ask Candy192 about Hyatt Regency Reston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review
March 1, 2013
Dear Candy192 ,

Thank you for the glowing review! Your business and comments are much appreciated. Glad you enjoyed the hotel.

It is our great pleasure to host said dance group every year. We sincerely hope that you choose us again next February.

Regards and best wishes for a great year.
Ray
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Langhorne, Pennsylvania
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
“Great hotel and fabulous location- the staff is wonderful and took great care of all the dancers at our competition!”
5 of 5 stars Reviewed February 25, 2013 via mobile

We stayed a weekend recently for a dance convention and loved this property. The room was roomy, clean, and had great amenities (I.e. products). Onsite restaurant was a bit pricey but excellent. There is a Panera that we basically lived at for two days however there are several restaurants adjacent to the property. Can't wait to return!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bermudalovers about Hyatt Regency Reston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review
February 27, 2013
Dear bermudalovers,

Thank you for the great review. I can't appreciate enough your glowing endorsement of our property. Glad to hear that you enjoyed your experience.

We will do everything possible to have a better than ever hotel for you when you return next year.

Thanks for your business. We can't wait to have you back as our guest.

Warm regards and best wishes for a great year
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Cambridge, United Kingdom
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
Reviews in 37 cities Reviews in 37 cities
32 helpful votes 32 helpful votes
“Great location - but starting to get tired”
3 of 5 stars Reviewed February 19, 2013

I stay in Reston several times a year & usually stay at the Westin, however on this occasion I chose the Hyatt as other colleagues were also staying there. It is a couple of years since I have stayed there.

Firstly, the Hyatt is in a great location, right in Reston Town Centre & steps away from the shops, restaurants, and entertainment. Parking is easy in the adjacent garage.

The room was as I expected, comfortable & nicely appointed, but the bathroom was seriously tired - shower surround hanging away from the wall, cracked tiles, and stained grouting. Just age I think, refresh badly needed.

My opinion was confirmed in the bar - the bar rail was broken & clearly had been for a while. One small TV in the corner & frankly unappealing.

This could be an absolutely great hotel - but it needs a refurbishment.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by Robh9999 for Reston
Ask Robh9999 about Hyatt Regency Reston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review
February 20, 2013
Dear Robh9999,

Your candid comments are well received. While our property is still in very good condition, we realize the are several other new hotels int he market. Yes, you can expect updates and improvements in the near future.

Thank you for your business and otherwise positive review. Glad to hear that you enjoyed your stay.

Please come back & visit us again.

Cheers & safe travels,
Ray
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east coast
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
12 helpful votes 12 helpful votes
“Very nice staycation”
5 of 5 stars Reviewed February 17, 2013 via mobile

We did a short weekend stay here and the place is very nice. Very close to a very nice movie theater and several good places to eat. The bars inside are very cool and the breakfast set up is what you'd expect.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask peleliu08 about Hyatt Regency Reston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray M, Director of Sales at Hyatt Regency Reston, responded to this review
February 19, 2013
Dear peleliu08,

Thank you for your favorable comments. Greta to hear that you enjoyed your experience and our location served you well. Your gracious comments will be shared with our employees as we strive to make ll our guests happy.

Please come back & see us again soon.

Regards,
Ray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Reston

Also Known As:
Hyatt Regency Reston Hotel
Hyatt Regency Reston Hotel Reston
Reston Hyatt Regency
Hyatt Reston
Reston Hyatt
Address: 1800 Presidents Street, Reston, VA 20190
Region: United States > Virginia > Fairfax County > Reston
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Reston
#2 Family Hotels in Reston
#2 Business Hotels in Reston
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Beautiful four diamond property located in the heart of Reston Town Center. 2004 $8.2 Million dollar guestroom renovation. ... more   less 
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Hyatt Regency Reston
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