I spent four days at the Hyatt Regency Reston as part of a large annual event. This was our first time in this hotel.
The hotel itself has excellent facilities, including an attached parking deck, spacious and comfortable lobby, swift and convenient check-in and a convenient location.
The hotel's restaurant is decent but expensive. I had a few glasses of wine there, and I had the breakfast buffet, which was a bit pricey at over $20.
The room was very nice, with comfortable bedding, a nice TV and a large bathroom. There were plenty of linens, and the room was well-maintained throughout our stay.
The major disappointment was the quality of the banquet food. I ate four banquet meals during my stay, and I didn't think that any of them were very good. One particular lunch consisted of a small bowl of beef barley soup, a turkey wrap with potato salad and two small brownies. I could have gotten a better meal at less than half the price at the Panera in the lobby.
Fortunately, there are plenty of restaurants nearby, including a Clyde's that's right out the back. There are at least ten restaurants within two blocks of the hotel. If you're there on a weekend, you'll want to make reservations in advance because most of them fill up.
A few other points: The elevators can be difficult to find, and some of the rooms are a very long walk from the elevators. If you are disabled or are carrying a lot of baggage, you may want to request a room close to the elevators.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 12, 2013
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Thank you for taking the time to review our hotel. Your feedback on our banquet food is concerning as it is one of the reasons many of our large event customers return every year. While I'm not sure which event you attended, I wonder if the menu you were served was based on a limited budget.
Nevertheless, you can rest assured that your valuable comments will be reviewed by our culinary team. We appreciate your business and sincerely hope that you vsist us again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.