This is the 3rd year we have stayed here with a group of friends to tour the local wineries. This is the first year we were disappointed due to a few things.

First- we brought food back and decided to eat in the lobby so we could all be together. We were told by security we weren't allowed to bring outside food in. When we showed him we were guests of the hotel, he didn't care. We were given 5 minutes to eat and leave. I would understand this if they needed the tables for people who were visiting the bar, but the bar was closed and no one needed the tables.

Second- we left at 10am in the morning to tour wineries and came back at 6:30pm and our room was not serviced. We did not put the door hanger on indicating we didn't want service so it should have been done. As we were walking in a maid approached us and said she didn't get to it yet. At that point we just wanted to relax in our room after a long day. She did give us fresh towels...but come on! It was 6:30pm!

Another thing that sucks is that they now charge for parking if you are a hotel guest.

Also, the bar in the hotel lobby has rude bartenders. Not once did the bartender come to our table to ask us if we needed anything but he did approach the other tables. We had to keep going to the bar to order our drinks. Extremely rude!

After 3 years, we probably won't be staying here again.

The point of a business trip is to conduct business. I've visited the Hyatt Regency several times over the last few years, and the thing I really like about this hotel is, it lets you get right down to business.

The rooms are spacious and nicely appointed. On my most recent visit, my room on a high floor offered a surprisingly interesting view of the commercial center of Reston. Room amenities were fine, although not exceptional. The bed was comfortable. Everything seemed very clean. I appreciated the extra electrical outlets built into the frame of the desk--a subtle touch that provided plenty of power for recharging those indispensable electronic devices.

The meeting rooms of the hotel are organized around a pleasing and airy atrium. The arrangement helps to relieve tedium when moving from one meeting to the next. Catering was efficient and pleasant; meals are above average for large meetings.

The ground floor restaurant, Market Street, is surprisingly good. There is sufficient space around the tables to promote quiet business discussion, and the wait staff is right there when you need them. The hotel's front desk staffers are also cheerful and efficient.

The Hyatt Regency is not particularly convenient if you are traveling to and from Washington--the city is a 45 minute cab ride away, and it will cost you about $75 each way. However, once you arrive, you will enjoy the environment of a hotel that truly understands how to help businesspeople get down to business.

I stayed here 4 nights for business, and thought it was a very good hotel. Check-in and check-out were completely painless. The room was spacious and clean and quiet. The TV was broken when I got to the room, and after a day of complaining, they came and replaced it. Too bad it took so long, but they sent up a couple bottles of wine and snacks to make up for the delay, so I end up feeling OK about it. The breakfast is pricey ($22), but a decent buffet. The internet (Premium, $15/day) is also pricey. They have a businessmen's special for $20/night including breakfast and internet which is a much better deal.
The area is good for a moderate stay: there are a dozen restaurants in walking distance, shops and a movie theatre, plus a nice Air and Space Museum near Dulles (take the free hotel shuttle back to Dulles, then catch the Musem bus for 50 cents).

My husband and I used to live in the Reston area, and we come back to visit family and friends out here a lot. We've stayed at many hotels in the Reston/Herndon/Sterling/Chantilly/Fairfax area, but this one is always our favorite. The service is consistantly friendly and we've never had a bad room. I love being a part of the Reston Town Center; there's always something fun going on just steps from the hotel. Also, the gym in this hotel is fantastic! Must bigger and more well equipped than most hotel gyms you'll find. If you book online at hyatt.com they also usually have an option to add breakfast from the Market Street Grill to your room booking for only $10 per person, and it is WELL worth it to do so. The breakfast buffet is delicious and would normally cost about $40 for two people, so getting it half off at the time of booking is fantastic. Book here and enjoy your stay in Reston!