I just stayed at the Hyatt Reston this past weekend (check out date 10/21)
The hotel is a very nice business hotel, as Regency is known for. I was here for a family gathering and the hotel was perfectly located to all. We did enjoy the Reston Town Center, the proximity to all of this was perfect.
Upon arrival at the property, we were greeted very pleasantly by the bellman and valets. They helped us with our luggage, as they should do, to the front desk. The front desk staff was very helpful and got us checked in right away. I was told I was in a business room and this included free wifi (I wasn't told that this was only for TWO DEVICES THOUGH), and breakfast for 1 daily (my complaint about this, I was not told that it HAD to be in the restaurant). I will not delve into any of this, but I do think that more than 2 devices should be on the free wifi.
The room was very quaint and for the most part sound proofed. Being a world traveler, I am use to some amenities that I realize a business hotel will not provide. But the bed was very comfortable, the bedroom was very comfortable as well. The bathroom could use some updating and could definitely use a lot more LIGHT. Especially in the shower. Bath amenities were typical Hyatt Place and Hyatt Regency amenities, nothing too great or that stands out here. I was pretty ticked off on Saturday though, my girlfriend and I spent the entire day (from 10am till 5pm) out of the room. When we walked out at 10am, there was a housekeeper cleaning the room next to ours. But upon arrival back to our room at 5pm, the house keeper was just cleaning our room. Again, I won't delve into this, but this ROYALLY SUCKED To the DOS who will probably read this, read my other reviews please, I rarely use/if ever use the word sucked in a review.
As for the hotel amenities, the proximity to the Town Center is invaluable. I am a gym rat, as my girlfriend tells me, and I was okay with the gym here. I had spent about an hour working out, and then jumped into the pool to relax before heading back out. It's nice to have an indoor pool and to jump into it after working out. I never stepped foot in the hotel restaurant, as I was at family events, only walked through the main lobby and it was very nice, and didn't get to check out the Regency Club.
I'd say this is a nice hotel and in a perfect location. For people traveling to Reston on business, this is the place to be. If you're looking for class and sophistication, I'd suggest driving 20 minutes or so and go to the Ritz Tysons Corner. I will be using this property again, and look forward to it.
Thank you very much, for a wonderful stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 25, 2012
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Please accept my gratitude for the thoughtful and detailed review of your stay at our property. Your candor and honest feedback are appreciated. Rest assured they will be reviewed with our management committee.
While it seems that overall your experience was positive, I regret and apologize for anything that did not meet your expectations.
It was also refreshing to see that you anticipated how quickly I would read this review-no offense taken with your choice of words.
Please stop by & visit us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.