This hotel was the perfect travel solution in many ways. First, location, location, location! I had a meeting at a business in the Reston Town Center and chose this hotel because it was two blocks from the offices. This proximity, combined with the free airport shuttle and the restaurants, shops and entertainment that surrounded it meant that I saved a lot of money by not having to rent a car.
In addition, the staff was among the friendliest I've seen at a hotel. As soon as we boarded the shuttle at the airport, the driver was passed out free water bottles from his cooler, and as he drove he gave us a useful orientation to the Town Center and to the hotel. The gentleman who checked me in was also very nice, and he gave me a corner room that had two large windows instead of the normal one, and this really enhanced my stay by letting lots of natural light into my room.
The fitness center deserves a nod, with modern cardio machines and personal TVs built right in - you can borrow earphones too.
Of course, it wasn't perfect. I skipped the hotel buffet breakfast in favor of a cheaper one at the Panera Bread, which is also inside the hotel. The pool is indoors, a drag during the beautiful Virginia summer, and has very limited hours. The internet, while probably not costing more than other comparable hotels, is still outrageous at $10 per 24 hours of access time. Additionally, I just wanted to relax in my room during one night of my stay, but I wasn't about to order a movie through the hotel system with prices ranging from $12.99 to $19.99. If I wanted to, I could have saved 95% off the cost of one movie by walking across the street and getting it out of the DVD kiosk at the supermarket. Even going to the movie theater in Town Center would have cost less!
My only other complaint was that my room faced the heart of Town Center and on Friday night there was a rock concert going on until about 10 PM. Even on a high floor there was quite a bit of noise, but at least it had ended by the time I wanted to go to bed.
Overall a convenient location, comfortable accomodations with a first-rate staff, but horribly overpriced for the add-ons.