Front desk,housekeeping, maintenance,wait staff work together to provide their guest with the optimum service. I point this out because when traveling receiving care and concern from hotel staff is required. This aspect of taking up residence in a hotel is my top priority at any level of class hotel. The Sheraton Reston hotel not only meets but exceeds this expectation.
The wait staff is totally friendly and accomodating. We only ate breakfast in the hotel and I can say it was always hot and freshly cooked.
Our room, #320, faced the back of the hotel and was quiet. We were in the "U" shaped building which was never far from the restaurants. The room was bit musty and slightly worn. The category,starwood preferred, king bed with a separate living rm space. Fresh and clean everyday. The room appeared to wheelchair accessible, wide doorways and the bathroom had many grab bars. Now, this is strange my Husband approached the tub with the intention of taking a shower but could not find a device to operate the hand held shower. The spout had a button which he depressed and then the water flowed out of the shower. This was problematic because we were meeting our son and this "HOW TO TAKE A SHOWER" made us late. The issues were minor, mostly annoying, and were repaired quickly. The location is a mile from the Reston Town Center which is close to our son's home; therefore, an excellent location.
My husband said he would return and would like the rooms facing the pool which are in the same wing as our room.

At first glance this Sheraton seems focused on meetings (based on the layout on the ground floor), but it turned out to be a nice place for leisure travelers. After going for breakfast Saturday, our waiter rembered our preferences on Sunday - and even recommended some things we'd like (and that would save us money). The shuttle to Reston Town Center made it easy for us to get back and forth.

It's a bit far out if your plan is to spend lots of time in DC (taxi's cost us $60-75 one way from Reagan National Airport), but if not it's a nice hotel. The lobby areas and resturant are fairly up to date; the rooms are a bit shabby but still very serviceable.

Initially I was not happy that United put me into Sheraton since I am a diamond status with Hilton. Although I did not get the benefits of my status I was treated extremely well. The front desk guy Jesse was the best! He made my stay perfect by making sure that I had everything I needed, since my bags were still at the airport on way to my destination.

The restaurant ladies were very respectful and professional making sure everything was great.
Even the bar maid was refreshing and enjoyable. Only complaint would be that there should be happy hour on weekends since I did not get to pick my dates here it would be nice to have a couple happy hour drinks.....

All and all I highly recommend this place and the staff!

I stay here quite often for work in Reston. No need to stay if you are on vacation in Wash DC. They offer a free airport shuttle over 30 minutes but its only a 15 trip to the hotel so sometimes I still take a cab ($18-25) if i just missed the shuttle. They also offer a local shuttle to Town Center and to office complexes in the area. My favorite this is that I can decline maid service and get a $5 voucher each day to use at the lobby store for snacks; The hotel rooms are fine - good mattress, flat screen TV, nice bath toiletries; but there is no mini bar or refridge; I have always gotten free wifi but not sure if that is a corp rate. The last trip I got Club room access which was nice for breakfast and happy hour. Decent gym and there is a pool and large patio area if you are bringing family. Cookies in the lobby; have tried room service a couple times - the menu is designed to help you figure out how to eat healthy; free business center with several computers and printer in lobby; conference center too