Front desk,housekeeping, maintenance,wait staff work together to provide their guest with the optimum service. I point this out because when traveling receiving care and concern from hotel staff is required. This aspect of taking up residence in a hotel is my top priority at any level of class hotel. The Sheraton Reston hotel not only meets but exceeds this expectation.
The wait staff is totally friendly and accomodating. We only ate breakfast in the hotel and I can say it was always hot and freshly cooked.
Our room, #320, faced the back of the hotel and was quiet. We were in the "U" shaped building which was never far from the restaurants. The room was bit musty and slightly worn. The category,starwood preferred, king bed with a separate living rm space. Fresh and clean everyday. The room appeared to wheelchair accessible, wide doorways and the bathroom had many grab bars. Now, this is strange my Husband approached the tub with the intention of taking a shower but could not find a device to operate the hand held shower. The spout had a button which he depressed and then the water flowed out of the shower. This was problematic because we were meeting our son and this "HOW TO TAKE A SHOWER" made us late. The issues were minor, mostly annoying, and were repaired quickly. The location is a mile from the Reston Town Center which is close to our son's home; therefore, an excellent location.
My husband said he would return and would like the rooms facing the pool which are in the same wing as our room.
- Also Known As:
- Sheraton Reston
- Reston Sheraton
- Official Description (provided by the hotel):
- In suburban Virginia, close to many large technology firms, the Sheraton is adjacent to a golf course and 1 mile from the shops and restaurants at Reston Town Center. Complimentary 24-hour airport transportation is provided every 30 minutes to and from Washington Dulles. Also, complimentary daily shuttle service is available within a 2-mile radius, 7 AM-10 PM (subject to availability). Lounge chairs and umbrella tables surround the seasonal outdoor pool, located in a landscaped courtyard. A self-serve business center and complimentary fitness center are accessible 24 hours. The hotel has 18 meeting/conference rooms. A computer station and Internet point are available; wireless Internet access is complimentary in the lobby area. Syrah restaurant offers American fare, the Cosmopolitan Lounge provides a bar menu and pool table, and a 24-hour sundry shop stocks Starbucks coffee and snacks. Dogs, 40 pounds or less, are allowed without surcharges. Complimentary for use during stay is the Sheraton red, white, and blue dog bed. Owners are provided with food, water bowls and temporary ID tags with hotel contact information. A pet waiver must be signed. ... more less
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