Young man named Kurt from start to finish was absolutely wonderful. Helpful and courteous, give the kid a raise!!!!!!!!!! He took care of us right away, gave us helpful information and was very friendly and kind. The hotel could literally be crappy and I would pay to have this level of customer service and friendliness. Kurt acted like he wanted me to be here and he was happy to see me. THANK YOU SHERATON

The mattress on the bed was just old and slumpy. The bathroom was tiny, old and not clean. The carpet looked quite old. Definitely the rooms require serious renovation. However, the staff were nice, welcoming and helpful. Definitely not recommended for any non-business or leisure purpose.

The hotel provides shuttle service to Dulles airport. The staffs at the hotel are very kind and extremely helpful. The hotel provides free wifi at the lobby. The room and bathroom were clean. The room was a little bit noisy due to some maintenance or A/C repair. The hotel needs renovation. The carpet seems outdated. The hotel is located in a nice area. However, there is not a lot near the hotel.

Clean, decent food - at the restaurant and catering. Free wifi in lobby. Good for a business travel. Not a lot near by but that's not the hotel's fault. I felt well taken care of there. The shuttle to Dulles was great as well.