After being stranded in Washington after all flights to and from the UK were cancelled due to the erupting volcano in Iceland, we were put (by British Airways) in the Westin. From the moment we entered the hotel we realised that our stay here was going to be a pleasent one. The hotel looked and smelled clean, modern and new, and the room was just as nice. The room was large and comfortable as was the bed. The television offered full HD services with a great selection of movies still at cinemas to help keep us entertained whilst awaiting a flight home. The free shuttle from the airport to the hotel was a fantastic service and saved us a lot of money in taxi fares as we continuously tavelled to and fro in an effort to find out information from British Airways and eventually get home.
Most impressive though were the staff who were extremely friendly and helpful. If it wasn't for the work of William and John my wife and I would of been sleeping at the airport. This was due to rooms across the city either being fully booked, or charging hundreds of dollars a night as they cashed in on the thousands of stranded passengers. Thankfully this wasn't to be the case for us as the hotel held our room for us and refrained from exploiting us and the situation we were in.
Overal extremely impressed and satisfied with the service and our stay at the Westin and would thoroughly reccommend this hotel to anyone wishing to stay outside of DC and close to the airport .i.e. a stopover before flying .Great hotel great staff.
- Official Description (provided by the hotel):
- Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication moments from Dulles International Airport and a short cab ride from our nation's capital. ... more less
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- Also Known As:
- Westin Reston Heights Hotel Reston
- Reston Westin