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“great service, clean hotel” 5 of 5 stars
Review of Westin Reston Heights

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Westin Reston Heights
4.0 of 5 Hotel   |   11750 Sunrise Valley Drive, (Opening May 20, 2008), Reston, VA 20191   |  
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Breakfast for 2 Included
Ranked #2 of 4 Hotels in Reston
gloucester
1 review
1 helpful vote 1 helpful vote
“great service, clean hotel”
5 of 5 stars Reviewed April 20, 2010

After being stranded in Washington after all flights to and from the UK were cancelled due to the erupting volcano in Iceland, we were put (by British Airways) in the Westin. From the moment we entered the hotel we realised that our stay here was going to be a pleasent one. The hotel looked and smelled clean, modern and new, and the room was just as nice. The room was large and comfortable as was the bed. The television offered full HD services with a great selection of movies still at cinemas to help keep us entertained whilst awaiting a flight home. The free shuttle from the airport to the hotel was a fantastic service and saved us a lot of money in taxi fares as we continuously tavelled to and fro in an effort to find out information from British Airways and eventually get home.
Most impressive though were the staff who were extremely friendly and helpful. If it wasn't for the work of William and John my wife and I would of been sleeping at the airport. This was due to rooms across the city either being fully booked, or charging hundreds of dollars a night as they cashed in on the thousands of stranded passengers. Thankfully this wasn't to be the case for us as the hotel held our room for us and refrained from exploiting us and the situation we were in.
Overal extremely impressed and satisfied with the service and our stay at the Westin and would thoroughly reccommend this hotel to anyone wishing to stay outside of DC and close to the airport .i.e. a stopover before flying .Great hotel great staff.

  • Stayed April 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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263 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Kirkland, Washington
Top Contributor
209 reviews 209 reviews
94 hotel reviews
Reviews in 95 cities Reviews in 95 cities
146 helpful votes 146 helpful votes
5 of 5 stars Reviewed April 11, 2010

After a long flight home from Bulgaria, the Westin Reston was the perfect place to sleep and get back into the swing of things before heading back to Philadelphia. So close to Dulles and the Chantilly/Herndon area, this Westin is in a great spot for many types of visits.

We obtained two rooms through priceline and the front desk was very accomodating about getting adjoining rooms. While the pool is only open in the evenings, everything else about the hotel was top notch, from the bedding (of course, heavenly) to the breakfast in the morning at the main restuarant.

  • Stayed April 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York
Top Contributor
160 reviews 160 reviews
15 hotel reviews
Reviews in 40 cities Reviews in 40 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed April 10, 2010

As always, the Westin does not disappoint. We enjoyed our stay here with 2 small kids and 2 small dogs. The property is immaculate and has a great mid-way location on route to North Carolina from NYC.

  • Stayed March 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rochester
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 6, 2010

Our daughter lives in the area and this is our hotel of choice for every visit. Close to the airport, close to the Reston Town Center (a great little area for shopping, dinner, movies, etc). The rooms are immaculate and spacious, and the heavenly bed is exactly that. The staff is very helpful, friendly, and professional. We always look forward to staying here!

  • Stayed March 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 3, 2010

I had the pleasure of staying at this Westin for three nights with my wife & children. The room was comfortable and clean. The "heavenly" brand beds were extremely comfortable and contributed to a very good night's sleep. The room had a flat screen tv and everything appeared to be new. I would highly recommend this hotel to couples and families. This is a very very nice hotel! I would stay here again while in the DC area.

  • Stayed April 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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NH
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 10, 2009

I have stayed a number of times at the Westin in Reston Heights VA and on every occasion the staff has been very friendly and accomodating to my needs.
The food in the restauraut is wonderful and overall a great experience when one has to be away from home

  • Stayed December 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cheyenne, Wyoming
Top Contributor
87 reviews 87 reviews
73 hotel reviews
Reviews in 73 cities Reviews in 73 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 8, 2009

This was the perfect weekend!!!! We got the hotel at a great rate and it was lovely. Lots of parking, very helpful staff and spacious room. In house restaurant was nice too.

Stayed December 2009, traveled as a couple
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Additional Information about Westin Reston Heights

Address: 11750 Sunrise Valley Drive, (Opening May 20, 2008), Reston, VA 20191
Phone Number:
Location: United States > Virginia > Fairfax County > Reston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Reston
Price Range (Based on Average Rates): $
Hotel Class:4 star — Westin Reston Heights 4*
Number of rooms: 191
Official Description (provided by the hotel):
Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication moments from Dulles International Airport and a short cab ride from our nation's capital. ... more   less 
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Also Known As:
Westin Reston Heights Hotel Reston
Reston Westin

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