We (2 adults and 3 kids aged 3 to 6 years) stayed at Westin Reston Heights in 2 connecting rooms for 1 night in early February 2013 due to a cancelled flight. We had a short but nice stay. The location was great in terms of easy access by the hotel’s frequent shuttle bus service to Washington Dulles Airport. The rooms were clean, quiet and fairly large with very nice bathrooms. The property is well-maintained and all staff members were friendly and helpful during our stay. Restaurant downstairs was OK, but not great.

We stayed for one night between flts at Washingto Dullas airport and got a very good 67usd rate on Hotwire. I was pleased to see for 67usd that I got a Westin as on Hotwire you dont know what you are getting til you pay. Westins are always nice and this lived up to their reputaion of high quality. We had a room with two queen beds I think room 803 on the top floor. Big room nice decor and colors very soothing and confortable. Big bathroom big walk in shower nice and clean. The lobby was very welcoming and warm and the front desk staff was very friendly at checkin and out and the shuttle to and from IAD was quick. The one thing that was a negative was the bed while looking very inviting was not real comfy kinda too firm but at the same time not horrible and the pillows were too soft maybe its just me . Other than that a typical good Westin hotel.

We were staying at the Dulles Westin and had to leave because our suite (have a baby and needed the separate bedroom) was not available for additional nights. So, we called over to the Reston Heights Westin and explained the situation. The manager said there was a suite available immediately so we drove over. By the time we got there, the manager had already placed a crib in our room for our baby. In addition, he gave us a children's pack with a rubber ducky and plug protectors. And, within 20 minutes of our arrival, we had a mini fridge in the room for our baby's milk. Throughout our stay, the staff was wonderful. I should also mention that we had 1-2 meals at the hotel each day and the food was very good. If I had any complaint, it would be the restaurant waiters. They were more than competent but not particularly friendly. But this is a minor complaint. Overall, this hotel was terrific and extremely well run. We are in the area a few times a year and have agreed that this is the only hotel we will stay in.

We stayed at the Westin Reston Heights in Reston, Va. the weekend of the Inauguration and had a great experience. This is the third Westin that I've stayed in three different states and that have all been excellent. The staff is very nice and very accommodating.