We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Westin Reston Heights: Traveler Reviews

4.0 of 5
11750 Sunrise Valley Drive, (Opening May 20, 2008), Reston, VA 20191
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Westin Reston Heights
Ranked #1 of 4 hotels in Reston
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

173 reviews from our community

Traveler rating
    96
    52
    14
    4
    7
See reviews for
Families
31
 
Couples
40
 
Solo
23
 
Business
74
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Dubai, United Arab Emirates
Top Contributor
54 reviews 54 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
“Convenient and clean”
4 of 5 stars Reviewed January 14, 2013

This visit was a quick overnight rest stop before traveling to Dubai. It was very quiet and the shuttle service to the airport met expectations. There was only one desk clerk so check in too an inordinate amount of time...perhaps exasperated by my being fatigued. I can't say it had a warm feel to it. The design is somewhat odd with very high ceilings and the layout of the lobby was interesting. I had to go to a local ball to watch a playoff game as the hotel doesn't have a sports package in their bar. That was a bit disappointing as well. Check out was clean and easy.

  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Rod20 about Westin Reston Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Here
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“excellent hotel”
5 of 5 stars Reviewed January 13, 2013

first time in Washington due to a missed connection at Dulles so I don't know about the location. Excellent hotel with very good facilities. Very friendly staff and free shuttle bus to the airport and the local shopping centres

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask rallen444 about Westin Reston Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middletown, MD
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Disappointed”
3 of 5 stars Reviewed January 2, 2013

I got a good rate for this so-called 4 star Hotel for a new years eve getaway with wife and son but still I was disappointed. Staff was friendly enough and lobby was fine.. However the rooms were definitely lacking. Carpet was dingy gray, dated, and filthy.. We moved the chair to view the TV better and beneath it was fish crackers, dust, and what looked like toe nails (gross!). We demanded another room and were given one but it was not much better. Another thing is we saw several other guests walking dogs in th lobby and halls.. really? .. 4 stars with large dogs sleeping in the rooms! My son has moderate allergies so we didn't need this nor expect it from a 4 star hotel.. Again nice people but rooms are dated and dirty.. and they must reverse their liberal dog-friendly policy which obviously lowers the overall level of cleanliness of the property.. Sure I like dogs but I would never bring one to stay in my room in a fancy hotel.. I expect same courtesy from others..

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask gauthp about Westin Reston Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John R, Front Office Manager at Westin Reston Heights, responded to this review
February 7, 2013
Dear Gauthp,
Thank you for taking the time to share feedback from your most recent stay with us. Our guest feedback is a gift to us as often times it may pinpoint an area of needed focus and attention.
I sincerely apologize for the experience you had during your stay. At Westin we know that a pet can be another member of the family, so we welcome dogs under 40 lbs to stay with their owner's in a pet friendly room. This courtesy should never impact the experience of our other loyal guests.
Please accept my apologies for the cleanliness issues you addressed during your time spent with us. We take issues such as these very seriously, I have notified our team and will be taking action to make sure this does not happen for other guests.

Be well,
John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davie, Florida
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
42 helpful votes 42 helpful votes
“very nice”
5 of 5 stars Reviewed January 2, 2013

Stayed here for a meeting in October and it was very nice. The bed was comfy, the staff was nice, and the fireplaces outside the restaurant are great. Breakfast was good, although service was a little slow. Overall a good stay.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Audiogrl about Westin Reston Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Beautiful and New”
5 of 5 stars Reviewed December 26, 2012

I had such an enjoyable stay in this hotel. The staff was accommodating. The room was extremely comfortable, clean, and modern. The bed was soft and cozy. The location was nice - close to several large shopping areas and good restaurants. I would definitely go back.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Thetravelingbird about Westin Reston Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton Reston Hotel
Great value on a similar hotel
Reston, Fairfax County
3.5 of 5 stars 191 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Reston
Family-friendly
SpringHill Suites Herndon Reston
SpringHill Suites Herndon Reston 4.0 of 5 stars 106 reviews
Romantic
HYATT house Herndon
HYATT house Herndon 4.5 of 5 stars 80 reviews
Luxury
Monaco Alexandria, a Kimpton Hotel
Monaco Alexandria, a Kimpton Hot... 4.5 of 5 stars 870 reviews
Good for business
Hilton Washington Dulles Airport
Hilton Washington Dulles Airport 4.0 of 5 stars 528 reviews
Show Prices ABS:HotelCheckRates-d110567?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d225448?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d83912?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d501628?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Reston
Hyatt Regency Reston 4.0 of 5 stars 263 reviews Sheraton Reston Hotel 3.5 of 5 stars 191 reviews Hampton Inn & Suites Herndon-Res... 4.5 of 5 stars 125 reviews Homestead Studio Suites - Washin... 4.0 of 5 stars 60 reviews
Show Prices ABS:HotelCheckRates-d110504?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d110503?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d676983?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d226046?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 4 hotels in Reston, ranked by popularity

Been to Westin Reston Heights? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Westin Reston Heights

Also Known As:
Westin Reston Heights Hotel Reston
Westin Reston Heights Hotel
Reston Westin
Address: 11750 Sunrise Valley Drive, (Opening May 20, 2008), Reston, VA 20191
Phone Number:
Region: United States > Virginia > Fairfax County > Reston
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Reston
#1 Luxury Hotels in Reston
#1 Family Hotels in Reston
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication moments from Dulles International Airport and a short cab ride from our nation's capital. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Starwood, Expedia, Travelocity, Venere, Tingo and Orbitz so you can book your Westin Reston Heights reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Westin Reston Heights, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Westin Reston Heights
Enter dates & see best prices* (from our partners)
Show Prices