My wife and I recently celebrated out 30th anniversary at Magnolias based on a recommendation from a friend. We arrived early and sat at the bar for a drink. Service was great and the bartender was very friendly.
We eventually wandered over the hostess stand where we were promptly seated by a friendly hostess. Our waiter was also very friendly and tentative; they even had a special menu printed with our names wishing us a happy Anniversary. My wife and I each ordered one of the two specials; she ordered the Sea bass and I ordered the Pork loin steak. Both meals were exceptional in taste and presentation. However, the Sea bass had quite a few small bones making it uncomfortable for my wife to eat. I kindly explained to the waiter that he might want to advise the chef of the bones and also make sure you mention this to others when they consider ordering the fish special. The waiter did tell the chef and returned with an apology from the chef. We sent the rest of the fish back because my wife was afraid to eat anymore. My disappointment was that we were never offered anything in place of the fish, not even a free desert. When I was leaving, I mentioned the fish bones to the manager and he too never offered anything more than an apology. I have been to many high end restaurants where if this were to happen, they would bend over backwards to satisfy a customer. I have even been offered a free meal at a chain restaurant when there were bones in my fish.
The fact that the food was great tasting and the service was good is the only reason that I was slightly disappointed with the lack of concern about the bones in the fish. I will probably return to magnolias, but there is no guarantee.