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“Very pleasant stay other than the smoke smell in the non...” 4 of 5 stars
Review of Super 8 Richlands/Claypool Hill

Super 8 Richlands/Claypool Hill
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Super 8 Richlands/Claypool Hill
2.0 of 5 Hotel   |   12367 Gov. GC Peery Hwy, US Route 19, Pounding Mill, VA 24637   |  
Hotel amenities
Ranked #1 of 2 Hotels in Pounding Mill
Pounding Mill
1 review
“Very pleasant stay other than the smoke smell in the non...”
4 of 5 stars Reviewed April 14, 2014

Very pleasant stay other than the smoke smell in the non smoking room, had to buy air freshener for fear of interview clothes smelling bad after just 10 hours in the room

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRichlands, General Manager at Super 8 Richlands/Claypool Hill, responded to this review, April 20, 2014
I appreciate your comments you posted regarding our Super 8 in Claypool Hill, Virginia. Our goal is to provide our guests with a clean, comfortable room and a friendly, helpful staff. I am sorry we came up short on achieving our goals.

We are a 100% smoke free hotel. Yes, we do have a few guests think they can get by smoking in our guest rooms. As you noticed when you checked into the hotel our registration form indicated a charge of $250 if you do smoke in our guest rooms. We actually have another sign posted in every guest room. When we have the proof that a guest has smoked in one of our rooms they are charged this cleaning fee. We do go through a cleaning procedure when a guest does smoke in our rooms. At times it does take a little longer to get the room back in service.

Again I am truly sorry that you encountered this experience while you were staying with us.
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63 reviews from our community

Traveler rating
    22
    26
    8
    3
    4
See reviews for
27
12
4
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Glen Alpine
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2014

This was my first stay in this hotel and my experience was awesome-from check-in to check out it was super at the super 8. Breakfast was awesome-my room was awesome. Great hotel!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRichlands, General Manager at Super 8 Richlands/Claypool Hill, responded to this review, April 10, 2014
Thank you for the comments you posted regarding our Super 8 in Claypool Hill, Virginia. Our goal is to provide our guests with a clean, comfortable room and a friendly, helpful staff. I can see that we achieved our goals

I am glad that you enjoyed our breakfast that includes the Super 8 signature cinnamon roll, yogurt, and waffles
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Pounding Mill
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 28, 2014


Staff was very pleasant and good to work with . Room was a little small for a handicapped person to get around in . The pillows were very flat and not very comfortable. you have HD channels on TV but TV is not an HD TV. A service truck was parked in the disabled parking space when we arrived.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRichlands, General Manager at Super 8 Richlands/Claypool Hill, responded to this review, March 7, 2014
Thank you for the comments you posted regarding our Super 8 in Claypool Hill, Virginia. Our goal is to provide our guests with a clean, comfortable room and a friendly, helpful staff.

For everyone that is reviewing this posting we are updating our TV sets to 32” flat panel TV’s that will offer a selected amount of HD channels and upgrading our pillows in the next month.
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Additional Information about Super 8 Richlands/Claypool Hill

Address: 12367 Gov. GC Peery Hwy, US Route 19, Pounding Mill, VA 24637
Location: United States > Virginia > Pounding Mill
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Pounding Mill
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Richlands/Claypool Hill 2*
Number of rooms: 46
Reservation Options:
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Also Known As:
Super 8 Richlands/Claypool Hill Hotel Pounding Mill
Pounding Mill Super 8
Super 8 Richlands/Claypool Hill Pounding Mill, Virginia

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