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“Glad we stayed!” 4 of 5 stars
Review of The Governor Dinwiddie Hotel & Suites

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The Governor Dinwiddie Hotel & Suites
3.0 of 5 Hotel   |   506 Dinwiddie Street, Portsmouth, VA 23704   |  
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Choice Privileges Points
Ranked #2 of 6 Hotels in Portsmouth
Philadelphia, PA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Glad we stayed!”
4 of 5 stars Reviewed July 9, 2012

On the way from Philadelphia to Ocracoke, NC we thought we would stop off somewhere. Portsmouth, VA was a place we had never visited. And...we prefer older, more historic, down-town hotels. Reviews for the Governor Dinwiddie Hotel seemed a bit mixed, but we gave it a try. Nice property. Friendly and helpful staff. Rooms a bit dated but nicely appointed and very clean - actually better than most. Within walking distance of many restaurants (we recommend Still - a little hidden but very much worth looking for). If you are a fan of other-than-cookie-cutter chain hotels - those with a good bit of charm - don't pass up the opportunity to stay here,

Room Tip: Ask for an upgrade to a suite if you are a Choice traveler.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinwiddie_Hotel_506, Manager at The Governor Dinwiddie Hotel & Suites, responded to this review, November 29, 2012
Hi Friends,
We Are Glad you stayed too! We try very hard to make our guests feel at home here. Thank you for the nice review and we look forward to seeing you again! As always we will strive to make your stay comfortable and cozy. Thank you again!
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84 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Richmond, Virginia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 9, 2012

What a little gem in the middle of downtown Portsmouth. Came in for the weekend with friends for a concert at the ntelos wireless pavillion. Hotel very convienently located to venue. Actually in walking distance if you don't mind walking about 1/2 mile. Hotel was very cute and charming. Rooms were nice and big and included refrig, microwave, coffee maker; some even had a two burner stove. Price was great, parking was free, multiple restaurants on same block. The mexican place downstairs was good. Rooms were nice and clean and cool. Would def stay here again if in town. Highly recommended!!

Room Tip: Suites are same price as standard rooms, so request a suite if available.
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  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinwiddie_Hotel_506, Manager at The Governor Dinwiddie Hotel & Suites, responded to this review, November 29, 2012
Dear Friend,
Thank you so much for the review on your stay. We try to make every guest feel at home. Concert season will be coming again soon, we hope you'll be back to visit us again.

Thanks again!

Warm regards,
The Governor Dinwiddie Hotel
Management and Staff
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Richmond, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 5, 2012

I wanted to thank Pam & Nicole for being so friendly & helpful during my stay the first week in July. From the moment I checked in they were very nice and they made me feel very welcomed. Throughout the week if I had any questions such as how do i find a Wal-mart, I would be provided a copy of directions, etc. The room was nice, very spacious, and I loved having the windows so I could let the sun in. The hotel is within distance of some great local restaurants and short distance to the waterfront for a nice walk. I have enjoyed my stay here, and would definetely come back. Nothing better than having your expectations exceeded, thanks girls :)

Room Tip: Call in advance if you have any questions!
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinwiddie_Hotel_506, Manager at The Governor Dinwiddie Hotel & Suites, responded to this review, November 29, 2012
Lisa b

Thank You for your review. We strive to provide Excellent Service from Management to every Staff member to every Guest that stays with us. Glad we are doing a good job! Thank you again!

The Governor Dinwiddie Hotel
Management and Staff
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Charlottesville, VA
Top Contributor
112 reviews 112 reviews
25 hotel reviews
Reviews in 39 cities Reviews in 39 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed July 1, 2012

My husband and I stayed here after getting stuck in a serious storm driving out of the Outer Banks of NC. I found a great deal on hotels.com and booked it. We rolled in around 12:30am and had no trouble finding the hotel or parking FOR FREE. The King room was big with a wet bar, coffee pot (no coffee) and frig. The hotel offers free Starbucks in the lobby. We parked our truck filled with bikes and beach equipment for the night and it was fine the next morning. The hotel is located in walking distance of some really cool restaurants and bars. I'd like to come back and stay longer and enjoy the area. Room was clean but bathroom was small. They offered "bag" food for breakfast to go. Not sure what was in it so I passed.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinwiddie_Hotel_506, Manager at The Governor Dinwiddie Hotel & Suites, responded to this review, December 3, 2012
Thank you for the nice review. We currently offer a Muffin, Juice and a Breakfast Bar to get you started in the morning. Look forward to your return to stay with us again!

Thank you again
Management and Staff
Governor Dinwiddie Hotel
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Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed June 13, 2012

Do Not Stay Here!! My husband, 13 month son, and I stayed her during Memorial Day Weekend 2012. They messed up on the room reservation although we had booked 3 months in advance (not just ours but 18 other people) and still tried to tell us that it was our fault. They had an event Saturday night that had outside guest roaming the halls and music that was so loud which was horrible for our son who did not go to sleep until 1 am when the event was over and even after I complained and informed them during the reservation that I had an infant. To top matters off, my husband opened the drawer on Sunday morning to find a LOADED GUN! We called the front desk and reported it and they tried to remove the gun until I said "No Call the police!" We had not only my 13 month old but at least 6 children under the age of 10 playing the room on Saturday and if they had found that gun. Worst is the Hotel told us that they aren't responsible for items that guest leave in rooms. So I guess a gun is O.K. to leave and they could not have cleaned the room. DO NOT STAY HERE!!!

  • Stayed May 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinwiddie_Hotel_506, Manager at The Governor Dinwiddie Hotel & Suites, responded to this review, December 3, 2012
Dear Guest

We appreciate your honest review with regards to what you experienced at our
hotel. As a result of your comments, we have launched an investigation
into this matter and appropriate disciplinary actions as well as
retraining opportunities have been taken to assure that each guest's
needs have been met with quality services. We apologize for the inconvenience that this may have caused you. We would like to assure the best and the proper services in further
coming days.


with regards,
The Management
Governor Dinwiddie Hotel
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South Hill, Virginia
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 4, 2012

I really liked the location in Old Towne Portsmouth, walking distance to restaurants and antique stores as well as numerous churches of various denominations. The room was clean and well appointed. I liked being able to open the windows for fresh air and to listen to street sounds.
I wish I had checked for hot water before my morning shower, it was brisk.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinwiddie_Hotel_506, Manager at The Governor Dinwiddie Hotel & Suites, responded to this review, December 3, 2012
Thank you so much for your review! There were issues with the hot water at the time. That has been corrected. We hope you come back to stay with us soon. Thank you again!

The Management and Staff
Governor Dinwiddie Hotel
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Portsmouth, Virginia
Top Contributor
67 reviews 67 reviews
13 hotel reviews
Reviews in 32 cities Reviews in 32 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 16, 2012

We stayed at the Governor Dinwiddie one recent Saturday night. Very nicely appointed, beautiful character in the interior. The front desk clerk when we checked in was extremely friendly and helpful. Extremely. Helped us find a place to eat, told us about a beautiful old house for sale in the area and gave us contact info. Lovely person. The 2 room suite was spacious and as modernized as one can get a building this old. We had a small kitchen with in room coffee maker, 2 burner stove, small fridge and microwave; and a work desk and living room area in one section and a nice big bedroom in the other. They have the split cooling systems installed for heat and cooling and they did a good job with A/C. They have a morning "bag breakfast" that is comped to everyone, great if you are not low carb-ing. They have a coffee machine in the front lobby that was nicely appointed but we didn't think the coffee was very good. The front desk clerk when we checked out was not as friendly and was difficult to understand as she was eating and talking with food in her mouth the entire time....but, we found somewhere to eat right nearby anyway. The hotel is located very close to the waterfront area, a quick walk to the main drag.

Negatives: No horizontal surface in bedroom to put suitcase on, handicapped shower stall was discolored with something and looked dirty. Overall a nice stay.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dinwiddie_Hotel_506, Manager at The Governor Dinwiddie Hotel & Suites, responded to this review, December 3, 2012
Thank you for the Great review. Sorry for the bad part of your stay, we have conducted retraining of the Desk Staff we are glad you enjoyed the area though and hope you come back soon!


The Management and Staff
Governor Dinwiddie Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Governor Dinwiddie Hotel & Suites

Address: 506 Dinwiddie Street, Portsmouth, VA 23704
Phone Number:
Location: United States > Virginia > Portsmouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Governor Dinwiddie Hotel & Suites 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
The Governor Dinwiddie Hotel And Suites
The Governor Dinwiddie Hotel Portsmouth
Governor Dinwiddie Hotel

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